"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
Switching between apps to get things done will break the continuum of work. Working on records in the CRM and collaborating on other apps simultaneously ...
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Agreed, the whole quirky-cute thibg annoys me, but human drives me up the wall. I cant articulate what about it grates me.
It’s important to get the tone and content right because it can make or break your reputation as a company.
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As you may have noticed, the holiday season is around the corner. We hope that you and your family are safe and in happy holiday spirits!
2.) Bem-vindo a John Doe. Devido ao recesso da empresa, nosso time de serviço estará disponível para você à partir de segunda-feira, 2016/07/04. O envio das encomendas começará novamente em 2016/01/11. Durante este período, você pode enviar seu pedido para o nosso e-mail [email protected] ou através do nosso formulário de contato. Muito obrigado!
Don't be afraid to use a pop cultural reference that the audience would recognize. Instead of bemoaning your absence, they'll have something fun and familiar to laugh at.
If they have to leave an OOO message for being out for an hour for a meeting, clearly it is A Big Deal in that office :(
And although my colleague had mixed feelings about her own parents joining that population in Florida, she couldn’t be too upset when her dad suggested flying down from Boston for a Red Sox spring training game.
3.) Welcome to the John Doe AG. Our offices in Berlin are now closed for a holiday. You can reach us on working days from Monday to Friday from 9am to noon and 1pm to 6pm. For general inquiries you can also send us an email to [email protected]. Thank you very much. We wish you a nice day - your John Doe AG.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
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Not every vacation you take is going to leave you completely unreachable. For those days when you’re out of the office but are still checking and responding to email or phone calls, make sure your message explicitly states that people will still be able to reach you, and how:
This message is really long. I’d probably just hit delete and try to get in touch with someone else.