I have always been flabbergasted by people who include vacation details (especially if they’ll be out of the country) in their OOO messages. I’m not a burglar, nor do I know any. (I hope!) But the people with the message don’t know that!
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I once left a kind of breezy, fun out of office message for “people inside my organization” that said the literal truth: “I am out of office this week at a mountain resort where I have paid many hundreds of dollars for someone to take my electronics away from me. I’ll get back to you Monday,” and a very normal and professional OOO for “people outside my organization.” Needless to say I returned to a message from a senior (but not, I stress, my boss or even on my team) colleague calling me out on it. People surely can make things their business.
There’s just one problem with this approach: you’ve now obligated yourself to regularly check your email the whole time you’re out.
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[Company name] office is closed today for the [holiday name] and will reopenam [date]. [Company name] Online and our website is available throughout.
I’m a huge fan of the scheduling. I give myself up until 8am the day I return, since that way I’m covered if someone is emailing me early in the morning and will know why it might take me a bit to get back to them as I sort through the backlog for triage even though I’m back in the office that day.
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I know I’m so late on this, but my FAVORITE one I’ve ever gotten was from one of my company’s Presidents (so a very high up muckity muck type).
I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return). If you need immediate assistance during my absence, please contact (Contacts Name) at (Contacts Email Address). Otherwise I will respond to your emails as soon as possible upon my return. Thank you for your message. How do you respond to holiday greetings? "And (also) to you!" You too! Thanks, same to you! Happy New Year to you and yours (when you want to extend the wishes to the other person's family) How do you let clients know you are going on vacation?
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For all pressing matters, please contact [Contact Name] at [contact email] for assistance.
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Dear Customers. We, the employees of this office are going to take our days off from the 25th of December to the 5th of January 20XX in lieu of Christmas and winter vacations. Your needs are Supreme to us so one of our representatives will be available 24/7 in case of answering any query you may have. Feel free to contact us on the following number [X].
I am currently out of the office on leave. Sales inquiries should be directed to Gabriela Cruz at 935.555.3455. Customer support matters should be directed to Miranda Trotman at 935.555.9001.
Previously, in our Vtiger Application Platform (VTAP) blog series, we discussed how to customize the Vtiger interface and bring in custom buttons and widgets to ...
Thank you for your email. I’m currently out of the office until [date] to celebrate the holiday with my loved ones. I won’t have my phone with me all the time.
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I’ll reply to your message promptly, after I delete the dozen email newsletters about losing weight. If your question or request is not time sensitive, wonderful! If you require immediate assistance, please send contact to [insert name] at [contact email].
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
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To map out your customer's journey, all you have to do is follow our template. Download the Customer Journey Map Template to get started.
The OOO definitely has those two pieces. But it could be 1 of 4 people who handle things when I’m out (depending on what it is) and they may not know at all that the requestor had reached out to me first / forget to cc me. So, I’d see this as me adding to my OOO “if you contact person X, please keep me cc’ed on the message you send to person x”?
Note: For Outlook 2007, to turn off out-of-office replies, select Tools > Out of Office Assistant and uncheck the Send Out of Office auto-replies checkbox.
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Thank you for your email. I’m out of the office and into the cookies and eggnog right now. I’m celebrating the holidays with my loved ones and will not be checking my email until [return date].
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If your request is urgent, there’s no use sitting idly in my inbox. So please send your request to [Contact Name] at [contact email]. Whether you prefer to stick with something simple or have a little fun with your holiday out-of-office message, it’s important that you always make sure to at least include the basics: your return date and an alternative contact people can reach out to for urgent matters.
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With all that in mind, take a look at the following tips and tricks and six examples to make your automatic responses more effective:
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That message was definitely too long, and while I see it was meant to be funny/snarky, I can see where it would be grating / easy to misinterpret.
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(Email Signature) 3. Memorial Day Closed Email. Our office will be closed on Monday, May 31st in observance of Memorial Day. We will reopen on Tuesday, June 1st at 8:00 a.m. Our sincere gratitude to those brave men and woman who have served our country and paid the ultimate sacrifice. Best regards, (Email Signature) Overview: Your Memorial Day
Need inspiration? Here are five out-of-office message examples from the career development site guaranteed to spread holiday cheer professionally:
I meant email. The phone calls were similar, but a whole other problem. Your overdue notice? Did you discuss it with Head of Circulation (who knew the background)? No? Let me transfer you.
I had a boss who was mad if I put his full name on my OOO. I was his deputy. He said people should know how to contact him if I just use his first name. He thought the public would get his info (public-facing office but we didn’t correspond with the public at our level, of course). It made me feel very very silly to comply.
While you’re writing and activating your out-of-office message, sidestep these pitfalls:
The holiday season is coming, and the number one thing you would like to do before packing your bags or planning your trip is to write an out-of-office email. The vacation season falls at different times at different places across the globe, and you need to keep your auto-replies in place before you head towards a happy vacation. If you are thinking about writing an amazing out-of-office email for your auto respondent, I got your back. I am bringing up the list of top 10 amazingly creative out-of-office emails backed by marketers and email developers that you can use this holiday season. Read the article to get inspired:
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Honest communication, even in the form of an email auto reply, is a roadmap. It helps people understand how best to help you and, in turn, allows them to better help themselves. Straightforward expectation setting is a way to be respectful of your coworkers’ time and pressures, but most importantly, it’s a way to be respectful of and guard your time. Even if you don’t feel an intense need to be more open in your workplace correspondence, consider modeling the behavior for others who work with you or, especially, those who work for you. It’s a small change in behavior but it’s a meaningful one. And this summer is the perfect time to start.
Give them the dates. Don't leave your sender guessing. Let them know when you'll be out and the date you'll be back in the office — not when you're returning home.
Like email, business text messaging is a platform that’s always on. But that doesn’t mean you have to be. So sit back, relax, and let the leads begin to manage themselves!
Our senior leadership has admitted to not checking voicemails since we started working remotely…almost 15 months ago. It made me feel so good. I hate voicemail.
I didn’t actually put that in my maternity leave out-of-office, but it is what I did when I got back.
When the holidays roll around, many companies decide to hold holiday parties to celebrate with employees. However, announcing such a party requires releasing pertinent information, such as when, where, and additional details, such as dress code and expected activities. Doing so helps employees understand the event and manage their expectations.
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My phone just sits there gathering dust, so the only OOO message I need is the one I put in my email. Something like “I’ll read my email again on X. If you need assistance before then, please contact my colleague NN.”
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I guess I generally dislike ones where the person is actually around but just might take longer than usual to answer emails (except in public-facing inboxes, etc.) I understand that if I’m using email, you might not respond right away.
I feel like this is the only reason to do this, otherwise its just a big piss off.
If you need immediate assistance during my absence, please contact (Contact Person with email and phone). Upon my return, I will reply to your emails in a timely manner.
Here’s my OOO nightmare: when I was a graduate intern a few years ago, there was a volunteer with severe, marginally treated mental health concerns. Her behavior toward me was inappropriate to the point that my school assisted me with a safety plan. I obviously blocked her on everything I could think of. Unfortunately while I was on winter break she emailed my agency address from an account no one knew about, got my OOO message, assumed it meant I was open to communicating again, and proceeded to have a monthlong meltdown in my inbox when I didn’t respond. To this day I am grateful for my city’s utter lack of public transit, which prevented her from trying to find my home and family.
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I include my boss because I have different backups for five or six different parts of my job, and my boss is more likely to know the nuances of which one is the appropriate contact than the person sending the email, so it’s more likely to get to the right person if she redirects than if the emailer tries to guess which one of the six contacts I listed is the one who can solve their problem. (My specialty is the “other things as requested” section of my job description; I’m sort of a jack of all trades around here. :) )
I say this as someone who used to have a chronic problem keeping up with my personal voicemails. But I got voicemail transcription set up so I can read them now, because just ignoring important phone calls has consequences. I can’t imagine trying to just duck them in a professional job where I had a phone number, and therefore an expectation that people can call me!
Letter Informing about Holiday Closure: This letter should be typed in the official letter-head of the company. The Company's Name Door Number and Street's Name, Area Name, City. Postal Code : XXXXXX Phone Number : 0000 - 123456789 TO : The Receiver's Name, Door Number and Street's Name, Area Name, City. Postal Code : XXXXXXX Date : Reference
Temporary Out of the Office Voicemail Greeting Examples: Or, you can leave me a message with your name, phone number, and the reason for your call and I will return your call as soon as possible when I return. Thank you for calling. You have reached the office of Jim Smith. I am out of town and will return on Monday, Jan. 3. If this is an
Open Outlook and click File in the menu bar. You can find this in the top left corner of your window.Then click Automatic Replies (Out of Office). The Automatic Replies window will then appear.
It’s crucial for clients to feel as if they can rely on you if they have an urgent request. Before taking time off, you need to create an out-of-office email response. Let your clients and business partners know that you are currently unavailable, but will be back soon. They, understandably, expect you to reply promptly… but everybody is entitled to some time off. Just remember keep your contacts in the loop.
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The question last week about “thanks in advance” had me wondering about your thoughts on this person’s manager’s out-of-office reply in this video. I found it to be super condescending and way too much. What do you think? Would be interested in readers’ out-of-office messages.
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Hello, I’m out of the office until [DATE]. However, I will be taking periodic breaks from binge-watching everything I’ve missed to check my email [once per day/every evening/occasionally] while I’m away. If this matter isn’t time-sensitive, rest assured that I’ll respond when I’m back in the office. But, if this is an urgent request, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”. All the best.
Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First
This email comes from another one of my colleagues. The purpose of this email is to intercept messages during Thanksgiving, and the way in which it does so is, well, with thankfulness.
For immediate assistance, please contact me on my cell phone at 0912345678 or [email protected].
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My biggest pet peeve is the opposite – people who NEVER turn on their OOO! I’m not saying for a day but when they’re out for an extended period of time and I’m reaching out to get a deliverable.
Here’s one example out in the world, which jumpstarted me thinking about this topic:
I think my personal VM still says, “Ahoy, ahoy!” In my best Mr. Burns voice. I’m a woman.
But I also believe there’s meaningful power in the mundane cultural norms we set and practice. Email, for better or worse, makes up a large chunk of how knowledge workers communicate. So much of this communication is muddled by broken email habits and larger anxieties around performing productivity. We’re constantly nervous about asking too much of others or doing too little on behalf of our coworkers. But we’re also stuck in work patterns that force us to communicate constantly and normalize working and demanding things from colleagues at all hours.
I will be out of the office from Nov 3rd to Nov 10th with no access to my emails.
Option 1: Wait it out. Ask yourself, “Is this urgent and important?” If it isn’t, take a beat and give me a chance to respond after I dig myself out of my inbox later this week. You and I will be better off with this expectation set now.
