Imagine if you contacted a business for support and have not heard back from them for a few days. Isn’t it a frustrating situation? This is one of the common scenarios many customers face as businesses fail to understand problems by putting themselves in clients’ shoes.
Work-Life Balance6 Out-of-Office Templates for the Holidays That You Can Copy and Paste Now
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While I hypothetically could reach my email, while I hypothetically do have my phone on hand, and while I hypothetically do have access to WiFi, I’d rather enjoy time with my family. My kids are growing up at the speed of a supersonic jet, and if I blink one more time, they’ll be 35. And I’ll be 73. And I don’t want that.
This message is automated because I won’t be in the office until [DATE]. I will get back to you as soon as possible when I’m back at the office.
Research shows that vacations are beneficial to our physical and mental health, work performance, and productivity. To replicate this research, I’m conducting a participant observation study until DATE, and will be out of the office. In the interim, if you have an urgent request, please reach out to EMPLOYEE. Otherwise, I’ll be in touch upon my return.
“We will get in touch with you very soon”.“Thank you for reaching out to us”.“Our representative we contact you ASAP”.
Don't leave your sender guessing. Let them know when you'll be out and the date you'll be back in the office — not when you're returning home.
Out of office emails should be short, succinct, and to the point – and should never include more information than is needed.
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Otherwise, all hands will be back on deck upon my return on Thursday 5th September and I will reply to your email at the earliest convenience. The single biggest day of the year for calling in sick tends to fall during the festive period; more people were too ill to work on Monday 10 December than any other day last year. (Whosoff.com, 2019) December is the most popular month of the year for authorised absences, as many employees are using up their remaining holiday entitlement. (Whosoff.com, 2019)
Start by recognizing your backup contacts for the time when you are out of the office. Make sure that, when needed, they can be available to help customers instead of you. Meeting with your co-workers and making everything clear should be one of your top priorities. The person who covers you while you are gone should not find that out by receiving an email out of nowhere. Be professional and plan everything properly — you are about to take a break, after all.
Same! If I’m on vacation then I say I have no access to emails. Even if I’m just sitting on my couch all week.
My favorite OOO to set is something like this: “I’m at sea from X to Y with very limited bandwidth. I’ll reply to urgent emails as soon as possible (but there may be a delay); if you don’t hear back from me by Z, please resend you message.”
“We all need breaks from time to time. Today I will be disconnecting from all things work, and going for a walk to smell the roses and soak in the sunshine.”
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