No one thinks much about cybersecurity while traveling. However, email security company Tessian warns the out of office message actually plays right into the hands of threat actors and cybercriminals. It’s a social engineering attack vector that no one thinks about. The out of office message is ubiquitous and handy. But if it includes any personal information at all — such as attending a funeral or going out of the country — attackers have all the information they need to impersonate the person who is out of the office, without the attacker having to do any real work.
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This particular message is too freakin long and it makes me watch it, too. Har har, thanks for wasting my time.
“There is something especially cruel about advocating for your boundaries while disrespecting other peoples.”
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“There is nothing so terrible as activity without insight.” - Johann Wolfgang von Goethe I realize it can be tough to justify putting in the time ...
Remember, your email signature is as important to your company as all of your other corporate branding. Update any marketing promotional banners with seasonal offers. When the holiday season is over and your promos have finished, make sure you are no longer using a Christmas themed banner.
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When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.
Happy holidays! I am currently out of the office, with no email access. I’ll be returning on (insert date) and will get back to you as soon as I can.
Great customer experience is the essence of business success. It is something customers are willing to pay more for, customer...
19 Best Ways to Retain Employees (2021) Sep 13 - What Are Some Ways To Retain Employees? Why should you care? A recent study suggests that the direct costs of… Read More »
Listen, who doesn’t love a little furry animal friend? If you want to put a smile on your colleague’s face then why not include a cute little GIF or photograph of some adorable animals. Go on, brighten their day.
Is this heaven? No, it’s Iowa. That’s where I’ll be for the next couple of days, giving my last out of town keynote of the year (yay!). I don’t know if there really is a Field of Dreams, but I’ll be in search of it in between checking emails and getting back to you as quickly as I can. If you need something while I’m stuck in a corn field, you can send a note to my assistant and she will be happy to help you.
Work-Life Balance6 Out-of-Office Templates for the Holidays That You Can Copy and Paste Now
One of my reports ***NEVER*** sets their out of office. I have gotten pushback with, “Oh I just check my email while I’m out and forward if it’s important,” (NOT THEIR PLACE, PLUS THEY ARE HOURLY AND LEGALLY SHOULD NOT DO THAT). I have tried to remind which, I think ONCE over the last 6-7 years has worked. I should NOT have to remind someone of this. The one time they actually did it was a NIGHTMARE. Instead of Googling how to do it, they expected me to tell them how.