"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
The big issue I have with the example in the post is that not only is it unnecessarily long-winded, but you have to listen through all the chattiness to get to the “here’s who to contact in a real emergency” part. The tone does rub me wrong, but I’m willing to roll with that as a personality/company culture thing.
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Here’s one example out in the world, which jumpstarted me thinking about this topic:
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Finally, if leaving a private mobile phone feels like revealing too much, you can instruct your customers to contact you via email with the “URGENT” referenced in its subject:
Again, be as specific as possible and provide as much detail as possible on how they can get their questions answered or problems resolved. This will ensure you come back to fewer fires and headaches.
Personally, I’d get a kick out of it, but I wouldn’t do something like that myself.
Click the File tab at the top-left corner of the Outlook display. Click the box to Automatic Replies box to the immediate left of the Automatic Replies (Out of Office) text. In the Automatic Replies box that appears, click the circle to the left of the Send automatic replies option.
With that in mind, we’ve put together five simple examples of what your out-of-office message could look like, from the wild and wacky to the simple and fact-y. And if you’re not sure about the logistics of actually setting your auto-responder, here’s a quick guide on how to do that.
It’s funny, because when I turn off driving mode on my work iphone and look at the test messages coming in from my personal Samsung, it shows that the iPhone is sending the auto-replies, but I am not getting them on the Samsung??
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Inform your landlord that you will be closing down for the holiday – exact dates and timeAdvise your staff not to disclose to everyone your office is empty for the holidaysCancel or reschedule any possible deliveries or services (i.e. newspapers, postcards, packages, suppliers)Advise any business-related deliveries or clients about the close down datesAdvise the office cleaner of closure dates. Organise a thorough clean when office is emptySet your answer machine message with emergency contact messageSet an “out of office” auto-reply emailOrder supplies needed in January and ensure delivery isn’t during the closure period
Try our updated holiday-themed Out of Office Email Generator to help you write the perfect out of office message. And whether you're a Tiger King diehard or more of a Great British Baking Show fan, you'll get a 2020-appropriate custom auto-reply.
This. I’m surprised more people dont havent mentioned this, but this has always been my back to work routine – and sometimes if vacations overlapped, I’d find a summary email of “While you were away, X,Y,Z happened, I covered A, but you might want to check on B and C” which was always very helpful.
We are closed today for the [public holiday name]. Our office will re-open tomorrow at am.
Of course, every message sends a message, even a barebones OOO that seems to say nothing more than that you’re away until next week, so why not try to inject a little personality? You could get quirky by giving your auto-responder robot a personality. You could dispense with words altogether and substitute a gif or emojis. Or how about a little retro concrete poetry – you know, where you arrange your words on the screen to form an image of a palm tree or a pina colada? It might be worth noting here that the amount of personality you inject depends on your trade. What earns you cachet in the creative industries might backfire in the financial sector, for instance.
ObjectiveApplies ToProcedureSetting Up a Holiday ScheduleManaging Holiday Schedule RulesManage Auto Attendant Holiday GreetingsRecording Special Holiday GreetingsUploading Special Holiday GreetingsForwarding Calls to an Announcement-Only Greeting ObjectiveApplies ToProcedureSetting Up a Holiday ScheduleManaging Holiday Schedule RulesManage Auto Attendant Holiday GreetingsRecording Special Holiday GreetingsUploading Special Holiday GreetingsForwarding Calls to an Announcement-Only Greeting Note: To set up a holiday schedule for your Auto Attendant in Account Manager, the legacy version of 8x8 Admin Console, click here.