German vehicle-maker Daimler has an innovative approach to holiday email, which many people about to return from holiday may well wish their company would copy, writes William Kremer.
2) Hi. I’m thinking about what you’ve just sent me. Please wait by your PC for my response.
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“You have reached [Sandy and Bill’s] voice mail. Please leave your message after the beep so we can call you back if we want to.”
(Depending on your email host, the process of setting up your out of office assistant may vary. You can find a guide on how to access your out of office settings in Outlook here.)
When you call a business phone number, you are often greeted with an automated voicemail greeting that helps guide you through the phone directory and next steps.. These voicemail greeting makes your small business look professional, and they can help increase sales as well as boost customer satisfaction.
I have a colleague who usually does different ones for internal and external: internal will be “I’m currently in the pouring rain in a tent in the Cotswolds. I get back (hopefully without trenchfoot!) on Monday Date. Whilst I’m getting soggy please contact Email Address.” and external is just “I’m on annual leave between X and Y and will not be accessing my email. Please contact Email Address if you need assistance during this time.” We all really like their internal ones.
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You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
Leave some lights on for safety, but turn off any unnecessary ones before leaving. Test that all main doors are locked, as well as any server or file rooms holding sensitive equipment or information.
I’ll reply to your message promptly when I return. Should you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.
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Otherwise, all hands will be back on deck upon my return on Thursday 5th September and I will reply to your email at the earliest convenience. The single biggest day of the year for calling in sick tends to fall during the festive period; more people were too ill to work on Monday 10 December than any other day last year. (Whosoff.com, 2019) December is the most popular month of the year for authorised absences, as many employees are using up their remaining holiday entitlement. (Whosoff.com, 2019)
I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
Whether you're taking a personal or business trip, keep in mind that information contained in your OOO message could be used against you maliciously. Be sure to follow out-of-office message best practices to keep your company data secure. Create different out-of-office replies based on whether the message is going to someone inside or outside your company Avoid personal details Don't share your travel destination Don't provide direct insight into the chain of command Avoid listing your exact length of vacation
If you set up a vacation reply but people say they are not getting the reply, it could be one of the following:
2. 2 The Fruitcake. Greetings, Did you know that emails during the holidays are a lot like fruitcakes? Nobody really wants them, but a lot of people end up receiving them, anyhow.