Your ooo also serves to let people know when they can expect you to reply yourself. If that’s not a concern, then I guess you don’t need one.
The ability to schedule your OOO replies was literally the best feature ever to come to Outlook, and it took way too long.
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I think there must have been a discussion about this here in December, because when I recently came to set my OoO recently there was some previous wording along the lines of “I will be spending time with my family during the festive season and will not be checking my email until (date)”. I’m annoyed with myself for deleting it without saving it somewhere, because it was much better worded than that and I’d like to be able to use it again!
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“We will get in touch with you very soon”.“Thank you for reaching out to us”.“Our representative we contact you ASAP”.
Kate Sullivan is a work and wellbeing psychologist and doctoral researcher who holds an M.S. in applied psychology from Heriot-Watt University in Edinburgh and specializes in non-traditional careers and helping people craft their best, most satisfying work lives. She regularly writes about work-life balance and modern careers at constellationcareers.com and for leading business publications.
Head over to your vacation message template, and Hit Control + C to paste your signature into your out of office notification. This way, when someone contacts you while you’re on vacay, they can still:
Your out of office message can link to testimonials from your happy clients. For those of us in travel, you could try something like:
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o [name] good morning! All our support agents are busy right now. Your estimated queue time is 6 mins. Thank you for reaching out to us. Hey [name] Very good morning to you! I am sorry that you need to wait for [time] as all our support executives are busy. We appreciate your patience. Thank you!4. Out of office automated reply messages
Of course, if you’re expecting something (or someone) urgent to pop into your inbox, send them a separate note with your personal email or phone number. Alternatively, you can also just make sure whoever your go-to contact is has that information in case you do need to be reached. Once you handle that, you can do what your out-of-office says you’re doing and actually spend the day recharging.
Agreed, the whole quirky-cute thibg annoys me, but human drives me up the wall. I cant articulate what about it grates me.
When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.
Oh, this reminds me of the best out of office I ever received. It was three years ago, but it was so funny I saved it. All of it was gold but the sign-off was “Hoping that you are at least a little bit jealous (why else should I go on vacations to begin with?), I remain truly Yours, etc”.
“Thank you for the message. I am currently out of the office and will not be back until [date]. I shall reply to your message as I return. Should you require any immediate assistance, feel free to contact [person] at [phone number] in my absence. Have a wonderful holiday season.”
I’ve never been a fan of the ones where people basically say “I’m working, but super busy right now, so I won’t get to your email for X (hours, days, whatever). Like, are you THAT busy.