When people leave first name contact only as if we’re supposed to know who Susan or Frank are..
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When we set an out-of-office, we don’t immediately think of lead generation. However, it is a good opportunity to this end. For instance, you could encourage attendance for a webinar or future event, suggest sign-ups for online courses, give links to book downloads, or point recipients in the direction of any other product or service you are pushing. As well as informing the recipient of your unavailability, you are encouraging them to act.
Notice of Office Closure for Holiday for Whole Day/ Early Closing It is always advisable that the notice of any holiday, when the office will remain closed, should be given well in advance - so that no employee is put to inconvenience of coming to the office on a day when it is closed.
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I don’t think a lot of people working there made a habit of doing that, which is why a lot of people felt the no external OOO policy was excessive.
Note that the poaching email does not have any other contact details other than the leaver's - this is to try and funnel all enquiries to the leaver as part of the poaching plan! More tips here.
In my absence for pre-sales support services, you can drop an email at [email protected] or reach out to (YOUR COLLEAGUE’SNAME)/[email protected]
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If I am out of office for more than one day, I will update my email out of office message “I am out of the office with limited access to email until {X date}. Please direct any questions to {support department email}.”
Before I implemented this system, I got *way* too many calls asking if so-and-so was out of the office that day when an OOO tells them that Bob will be back in three hours and to call Sue in the interim. The OOOs have reduced status check calls to practically zero, and the OOO preview pops up in our system as soon someone’s email is entered.
I agree, especially coming from a SVP. It’s not just a funny OOO message then. It’s a subtle reminder that if someone that high feels they can step back away for a few days without things falling apart without them, chances are the same could be said about you. Leading by example indeed and in a way that gets their point across to probably lots of people that may not have noticed otherwise.
Does this only work with contacts saved in my phone? I’m trying to get an auto response to prospective clients whom I don’t have saved in my phone.
@cwarzel I’ve started putting mine up on weekends, and on weekdays after 7pm for internal senders. I’m offline for the night & won’t be checking email, dorks.
Setting your out of office may be different depending on the email provider you use. But whether you’re on Outlook, Gmail, or another platform, it should be a relatively straightforward process.
As for this one I think it’s fine for internal particularly if someone can “read it in her voice” and knows she’s quirky but I’d probably just do a short one for external (or none? because I’ve heard there is some kind of security risk with them?)