Automated email messages generate a 70.5% higher open rate and a 152% higher click-through rate than standard marketing messages. Briefing what would be the next step of action gives customers transparent information.
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I think there must have been a discussion about this here in December, because when I recently came to set my OoO recently there was some previous wording along the lines of “I will be spending time with my family during the festive season and will not be checking my email until (date)”. I’m annoyed with myself for deleting it without saving it somewhere, because it was much better worded than that and I’d like to be able to use it again!
Most people don’t give this a second thought, but you could potentially be putting your company at serious risk. In the wrong hands this information can open the door for phishing attacks and financial fraud.
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I use a basic OOO message – “Hi! I’m out of the office x date(s). I will return your email when I’m back at my computer on x date. If you have an urgent matter, please contact x or y. Have a nice weekend/holiday/etc!/Thanks!” My office WANTS us to use more personal and witty OOO messages like this article’s message. And that stresses me out. I don’t want to spend time worried about whether my OOO is witty. I don’t want to annoy other people just looking for basic info like when am I back and who they can contact in the meantime. I correspond a lot with third parties on serious matters (legal), and I don’t think a message like that is appropriate. So, I just keep using my basic message and hope my supervisor’s supervisor doesn’t email me and see that I’m not “trying.” Ugh.
Explain why you're out. No need to go into great detail that you're traveling to seven different European countries. Simply state whether you're on vacation, at a conference, or on a business trip.
We had someone at my old job whose auto-reply stated that they were at a “White Privilege Conference”. Granted, the conference was about dismantling White Privilege, but to someone outside our work who didn’t know that, I imagine that got quite the reaction!
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Emily was previously on staff at InHerSight, where she researched and wrote about data that described women in the workplace, specifically societal barriers to advancement, and workplace rights. Her bylines include Fast Company and The Glossary Co. Editors' Picks 5 Ways to Tackle the Sunday Scaries 16 No-Guilt Guilty Pleasures That Make Life a Little Sweeter How to Work More Steps Into Your Workday More articles ›
That advice Reynolds jokily shared in fact goes directly against a recent article in the Harvard Business Review. Short, sure, and sweet, why not? But ruling out the personal and the emotional? Think again, because those are the very ingredients that can help your correspondents feel more connected to you. Colour your OOO with a dash of personal information – how about saying where you’re off to and why – and you’ve a ready-made conversation starter for the next time your paths cross.
As we all start to return to the new working world, there is going to be more reason than... 6 ways to work smarter as a small business
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We promise the world will not end while our offices are closed and encourage you cherish this time with your families and friends!
Dear Customer, Our office will be closed from [date] until [date] and close again for December 31 and January 1 to welcome the New Year. We wish you the warmest holiday. Regards. [Company name] ——. Dear Customer, Please note that on [day], [date], is [holiday name]. The store will be closed all day and will open again at [time] on [Day].
This holiday out-of-office email is definitely on theme, if not a little passive aggressive. If you’re getting emails during the holidays, why not treat everything you receive that season like the present it is, and send a thank you note?
4. Sample Email Reply for Vacations with Phone Number. [Your Greeting] Thank you for your email. I am currently out of the office, and I do not have email access.