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Who says an autoresponder needs to be impersonal? You can use your OOO message to continue building a relationship with present and potential customers by showing off the knowledge and products you have to offer. You can include a case study, a downloadable to your latest report, or a link to an excellent blog post you published. Not only does this further your credibility, but it also allays the feelings of frustration customers might feel while not being able to reach you.
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And yet regardless of your job description, the humble OOO can do much more besides simply telling people not to expect a prompt reply. Crafted subtly enough, it can even drum up business for you. While they wait for you to respond, perhaps they’d like to check out your new website or sign up for your monthly newsletter?
Here are some samples and templates of automatic reply messages across various scenarios.
Thank you for getting in touch! I’ll be out-of-office from [date] to [date] and will not be checking email during that time.
There’s just one problem with this approach: you’ve now obligated yourself to regularly check your email the whole time you’re out.
Have you ever had one of those most amazing kind of days; the kind of day that you will remember when you are old and gray and telling your grandchildren stories? Well, I seem to have those days quite often. In fact, if you’re seeing this message, it’s probably because I’m having one of those kinds of days today, and I’m not going to respond to your message.
Live support will be unavailable during our closure. Emergency support requests should be submitted via our contact form or via Basecamp if your project is currently active. We wish all of our clients a very happy and safe 4th of July holiday. We look forward to working with you when we get back from a well deserved long weekend. See you next week!
I was always a little bit skittish about OOO’s in the pre-smartphone days. I don’t like the idea of announcing to the world that my house is going to be unoccupied all week.
As someone who sends out emails every week, I get tons of OOO messages in return. From HR-approved to the wacky and wonderful, here are five best OOO messages I’ve received from Wantedly’s very own users that you can copy this season.
Website: https://www.wordexceltemplates.com/office-closed-for-holidays-email-template/
Bon voyage! You’re going on your holidays and you’re completely leaving the office behind. This is the perfect auto-response if you won’t be checking your emails the entire trip.
I’ve named the conference I was attending a couple of times in my out of office. That particular conference is a big enough deal in my field that some of the people emailing me were probably also in attendance, which made it worth specifying, in addition to setting expectations about email response times and overall availability.
Out of the Office but Reachable Message. Not every vacation you take is going to leave you completely unreachable. For those days when you’re out of the office but are still checking and responding to email or phone calls, make sure your message explicitly states that people will still be able to reach you, and how
If instead you ask your co-workers to cc or bcc on replies then you will know which have been dealt with. (I think for internal mails it’s more reasonable to ask that if the original person contacts someone else, they cc you so you know who is dealing – and in smaller organisations where people know you personally you could also send a mail round the day before you leave to say you’re going to be out and to ask that any enquiries are directed to [name]in your absence, to try to avoid them coming into your inbox in the first place.
(Fergus) I will be OOO from July 1-31. If you need immediate assistance, please contact Jane. (Jane) I will be OOO from July 1-31. If you need immediate assistance please contact Sansa. (Sansa) I will be OOO from July 1-31. If you need immediate assistance please contact Fergus.
As a side note, I put a similar message on my work and cell phones, and once I didn’t change the cell message back for nearly a year. (It was my personal cell number, and only my parents ever left messages.)