Give complete details of the person they can contact if there is an urgency. If you are in charge of multiple departments, you can add more people along with their expertise area so that customers know who they should reach.
Pro tip: The first works well for both voicemail greetings and email responders, while the next two are most appropriate for emails.
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Thank you for your email. Unfortunately, I am currently out of the office and will not return until 3rd November.
Hahaha. This sounds like somebody thought the phrase “at X’s earliest convenience” sounded vaguely businessy and professional, but didn’t realize the pronoun is always supposed to be “your”. It’s never “my”, for the reason you mentioned.
Hi, Happy holidays, and thanks for your email! I’m taking a few days off to spend time with my family and friends so I won’t be answering emails as quickly as usual.
Thank you for your email, I’m currently out of the office and celebrating the holidays until [insert date]. For immediate assistance, please contact [insert name] at [insert email] and one of Santa’s helpers will assist you!
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Giving the option to contact an email address containing "interruptyourvacation" provides two things — 1) A dose of humor, and 2) discouragement from actually doing what the name suggests. Plus, he prefaces it with a request for empathy, by explaining that he promised quality time to his family.
By completing these items, you alleviate any concerns that may arise during your closure. This also ensures your business continues providing transparency to your customers. No misunderstandings.
I can see how they would annoy given her character at work though. There is something especially cruel about advocating for your boundaries while disrespecting other peoples.
I have a couple people that I work with though who set them for outside their normal work hours, like they automatically kick on at 4:30pm and off at 8am or whatever, and then there’s the one special snowflake who sets her out of office not only when she leaves for the day every day, but also when she takes her half hour lunch or her fifteen minute break, Jesus wept.
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For non-urgent inquiries during my absence, you can contact [Name] at [email] or [phone number], and they will be happy to assist.
Out of the Office but Reachable Message. Not every vacation you take is going to leave you completely unreachable. For those days when you’re out of the office but are still checking and responding to email or phone calls, make sure your message explicitly states that people will still be able to reach you, and how
From out of office messages to lead generating auto replies. Learn how to set up and send your own automatic text replies.
An out of office message is a compact text that conveys the most important facts: How long you’ll be unreachable, when your contacts can expect an answer, (optionally) the reason for the absence, and, if necessary, a personal note. A referral to another email address, e.g. to one of your colleagues, is often helpful or even necessary.
There’s a grim, apologetic vibe to these messages — I’m sorry I’m taking time for myself but I’ll try to check in on occasion! They’re a vivid reflection of a work culture that valorizes constant productivity and the near-total overlap of work and life. But they’re also do a terrible job of what they’re intended to do, e.g., set realistic expectations for both sender and recipient. A vague OOO message traps both parties in an uncomfortable liminal space where both productivity and rest go to die. The original sender is left unsure if they’ll be getting a timely response or a whether the email will go ignored for a time or forever. The original recipient has taken what is a rock solid excuse (time off) and cheapened it, offering a backdoor for email guilt to creep in.