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The information in your after hours greeting should remain concise and essential to the caller's needs. Example: Thank you for calling Cutlas IT Solutions. Our office is currently closed. Regular store hours are 9 am to 7 pm, Monday through Saturday. Please leave a voicemail with your name and phone number for our staff after the beep. 6.
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Since I’m out of the office for the Thanksgiving weekend, I’ll respond to your email with a list of 10 things I’m thankful for: Copiers that collate Co-workers that brew more coffee when they empty the pot Donuts on Mondays AND Fridays When IT surprised me with a new laptop AND remembered to transfer my files When You-Know-Who died at the end of book 7 Dry-erase boards that actually erase The brave soul who cleaned out the refrigerator When I’m early to an all-staff meeting and score a table near the door HR finally sent a memo telling people to STOP clipping their nails at their desk OOO autoresponders
Q. Who should notify contractors, vendors and other individuals who work with various University departments that their services may not be needed during winter break?
Rather than clutter your general greeting, set an auto-attendant for a campaign-specific phone number. You can assign a unique number to each of your campaigns. Record a voicemail message that helps callers to learn more about your marketing campaign.
Anything worded like Option 1 would never fly at my workplace, exactly because of this. I have colleagues who complain to upper management if their non-urgent tech support questions (that a whole troubleshooting website already answers) don’t get an answer from me or my boss within half a day. And oh, did I mention our job is not actually tech support?
While it’s common sense, always discuss and confirm the hand-over with your alternate. Ensure they are well-equipped to properly handle the request while you’re away. You want to be able to properly relax with your egg-nog knowing your urgent emails are in good hands.
Forgetting to email holiday closing announcements is the best (or worst) way to get off your customer correspondence on the wrong foot. By doing it, on the other hand, you will leave solid impression of a professional who wants to stay on good terms with his/her customers, while showing respect for their role in mutually beneficial cooperation. Using templates can be of great help as a starting point for coming up with informative and stylistically consistent emails that will give you a peace of mind during the holiday season. https://blog.smoove.io/wp-content/uploads/2018/01/december-headers20.jpg 656 1167 smoove https://blog.smoove.io/wp-content/uploads/2017/02/logo.png smoove2018-01-16 14:46:532018-10-16 11:32:04Awesome Holiday Closing Announcement Email Templates How to Get Started with Social Media Marketing How to Attract Customers to Your Small Business All Blogs My Blogs Friends' Blogs All Blogs My Blogs Friends' Blogs Like 1
Your clients should know when they can expect a response and when you might be unavailable due to unforeseen circumstances.
Our auto-replies to outside people are two or three paragraphs long though, which feels ridiculous but is actually necessary.
My phone just sits there gathering dust, so the only OOO message I need is the one I put in my email. Something like “I’ll read my email again on X. If you need assistance before then, please contact my colleague NN.”
I’ll be enjoying this year’s holiday season from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this isn’t time sensitive, feel free to resend this email in [MONTH] once I’m regularly checking emails again. All the best.
Even if I do have access to my email while I’m vacation, I typically do “I’m out of office with no access to email or voicemail until (date). For anything requiring immediate attention please contact (boss).” If I happen to check my email I can still forward the important ones, but otherwise hopefully people get the message that I will not be responding.
Thanks for your email. I’m currently out of office until mm/dd/yyyy. If you need help, email my colleague at [email protected].
Most awkward/painful one I ever saw was a former co-worker. ~10 years ago when he left on paternity leave, he said as much in his out of office. The baby was stillborn. It stayed up for the month or so until he returned. Those of us in the same office of course knew the situation, but we regularly communicated directly with multiple offices in different states and countries. The very first time I saw it I was overcome with dread about how many congratulations he would receive and have to tell the story to. I was much younger and afraid to rock the boat then, but I think now I would push his manager and IT to use their ability to access his account and change it.
I’ll reply to your message promptly when I return. But if you require immediate assistance, please send an email to [Contact Name] at [contact email] in my absence. Out of Office Template #2 For the Person Who Likes to Keep it Friendly, But Professional
I’m guilty of the “pre-vacation warmip” email…but I send it on Wednesday so Last-minute Louie can contact me before I go out on Friday. (And it’s not all-office!)