Or, worse, when someone has left the organization and the organization hasn’t bothered to put up an OOO, so I’m just emailing a blackhole until I call or someone finally checks that inbox. I never fail to set up my OoO reply, and yet most of my external contacts don’t get them. Let’s say I work for LlamaCombs, with an name(@)llamacombs.com address, and this is a company who has two clients AlpacaBrush and VicunaShampoo. I work primarily with the second, and their internal directory lists my contact info as name(@)vicunashampoo.com. It works because any e-mail sent to the second address is auto-forwarded to the first. Except it messes up OoO replies big time. Because the auto-reply is sent to my own alternate address, not to the original sender, and I have no way to change that.
Hi Thanks for your email. I’ll be away from the office until [MM/DD] and will respond as soon as I can. For all support requests/needs, please reach out to [email] and one of my colleagues will be happy to assist you.
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I had a friend in high school whose voicemail was him singing that song. However, I didn’t have cable at the time (living in a rural area in the early 2000s) and didn’t get the reference. I thought he was soooo clever!
Written by Aja Frost @ajavuu
So, because I want you to be able to enjoy your time off, I’ve put together these two email templates to help you make it abundantly clear that you’re not around for the next 24 hours.
Oh shoot. You need something and I’m unavailable today. Here’s the good news: you have options.
For all pressing matters, please contact [Contact Name] at [contact email] for assistance.
Our senior leadership has admitted to not checking voicemails since we started working remotely…almost 15 months ago. It made me feel so good. I hate voicemail.
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
If you’re out sick or caring for a loved one, you may not feel comfortable sharing the details. You can simply use words like “family situation” or “family matters,” which Smith says automatically garner some goodwill.
“Happy Holidays” is typically used when you aren't really sure what holiday someone celebrates. In that instance you are replacing Christmas or Hanakkuh with the word Holiday making it a proper noun, which means it should be capitalized.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
I could see the benefit if someone needed to ask something before they left. It seems courteous?
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I’ve seen that from vendors. Sorry, you’re not the only shop in town and if you can’t be bothered I’m using my power of my dollar and noping away from your company.
Hijacking this with a question- what do you do when you no longer have an co-workers to serve as an out of office contact? I find myself putting up the OOO less and less, because there’s no one left to respond to anything in my absence (beyond my supervisor who has no knowledge of how to do the tasks of my job).
That’s why I instituted group email addresses/boxes for this use (I had to fight with IT to have one created in the early days). Yes, everyone has their individual email in addition to the group mailbox.