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I am out of the office from [date range]. If you need immediate assistance, please contact [name, title and contact information].
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In most cases, the voice of your out of office message should be similar to the voice you’re using while communicating with clients. If you’re usually formal, replying with a joke could be jarring — and vice versa. Your mileage may vary, but keep that in mind before setting up an automatic reply.
I managed to get through 9-month contract roles at two different workplaces without ever setting up voicemail. Even though they were not phone-oriented workplaces I’m a little surprised I got away with that! Interestingly, in all that time only one person ever noticed and said something.
Please note on [date], is [holiday name]. Our stores will be closed all day and will open at [time] on [date]. Have a wonderful holiday!
Remember that it’s important to choose the tone of your message based on the final recipient.
I’ll be back on [DAY OF WEEK], [DATE]. No explanations, no apologies, no promises to respond, no redirects to other colleagues. It works.
Holiday messages are short quotes, where people wish happiness or luck upon others. Employees generally issue these messages before certain festivities as a courtesy or to let recipients know that you care about them. Depending on who the recipient is, your holiday message may be more formal or casual in tone.
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Pro-tip: You can also create a new template from a copy of an existing template by selecting the ellipsis at the top or the ellipsis in a row. Note: Template Type isn’t used for OOO templates, so you can leave it unchanged.
Have you sent a proper farewell email to the whole office, thanking everyone and wishing them well?
Hello, All our stores will be closed until the end of the week for [Christmas]. We will respond to all your inquiries once we are back on [date]. Merry Christmas! Regards [Name/signature]
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(Aside: at my job, when you open a new browser window, a random picture of employee pets pops up. It changes every time. I could just refresh all day long.)
A retired small town newspaper guy once told me about the first time the publisher went on vacation and left him in charge (this would have been in the 80s). The publisher told him “Don’t call me unless the building burns down, and even then, don’t call me until the fire is out.” Good example of management setting vacation expectations.
If you have plans to be out of the office for a period of time, then setting your out-of-office email message is a must. The last thing you want to do is upset clients, coworkers, or vendors by going dark with no explanation.
Depending on your idea of holidays as no-business time of the year, you may decide to leave at least one communication channel open, or provide additional information in case of urgent inquiries. In any case, you can add the following information to the mix: You can provide your mobile number, while noting that it can be used only in exceptional situations You can leave contact information of a person that will handle correspondence in your absence You can inform your customers that you will only check emails with “URGENT” in their subject