I just say “following my return to the office” because saying “as soon as possible” isn’t actually when I’m going to respond — I may have other priorities when I get back that take precedence over responding to a week old email that wasn’t important enough for them to contact my backup. That said, it doesn’t bother me when other people do it!
Thank you for your email. I’m currently out of the office until [date] to celebrate the holiday with my loved ones. I won’t have my phone with me all the time.
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So many people emailed Ryan that Aviation Gin's servers crashed. Here's his July 2018 out of office message:
I typically say “thanks for your message, I’m out until blah date, with periodic access to email” or no access depending. I list contacts who are willing to pitch in if necessary, and list the day AFTER my return that I’ll be able to address messages.
Unfortunately, I can’t answer your email (even though my office is three feet away). I’ll get back to you once I’m back from my long-awaited trip to the fridge. Bought tickets on TripAdvisor and everything.
Once I come back on *date*, I will get back to you. Maybe I can even tell you about my adventures.
I am celebrating the season. I'll respond to your email when I return to work on [date]. Thank you for your patience, and I hope you and your loved ones have a joyous holiday.
By bringing some automation into the process, you not only ensure that your staff is leaving vacation email messages that cover what’s needed, but you’re also eliminating the possibility that team members will forget to turn them on.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
No. 1 Out of office messages for lead generation:- In order to build trust and expand more sales, you are in two-way doubt whether your out-of-office email response will be ready by someone in your absence.
Setting Up Vacation and Holiday Call Rules [Video] If you’re going on vacation or closing your business for a holiday, you can set up special call rules with RingCentral. Call rules can dictate anything from forwarding calls to another extension, playing a customized message, to shutting off voicemail.
Hi, I will be out of the office starting [MM/DD] through [MM/DD]. If you need immediate assistance during my absence, please contact [name] at [email] or [phone]. I will respond to your emails as soon as possible upon my return on [MM/DD].
Just because it’s an automated message doesn’t mean you can’t seize the opportunity to collect leads. Provide the opportunity to collect an email or address within your text response. Thanks for reaching out to JT Morgan. We’ll get back to you shortly. In the meantime, have you subscribed to our weekly investor newsletter? https://txt.st/PQB
Yeah, I have to agree. It’s a lot of explaining of things that are likely to be obvious to many people, as though they haven’t considered these options, but that they have to sit through anyway in order to get the information they need about who to contact. And the people who most need to listen to it probably won’t.
As long as you’ve covered the basics—dates of your absence and who to contact in your absence—you should be good to go.
Automated email messages generate a 70.5% higher open rate and a 152% higher click-through rate than standard marketing messages. Briefing what would be the next step of action gives customers transparent information.
I just say “following my return to the office” because saying “as soon as possible” isn’t actually when I’m going to respond — I may have other priorities when I get back that take precedence over responding to a week old email that wasn’t important enough for them to contact my backup. That said, it doesn’t bother me when other people do it!