It is not appropriate to say in the message that you will get back on the day you return from your vacation. You may have a lot of work to take care of on your first day after getting back; you don’t want to promise something you won’t be able to fulfil.
I will be checking email throughout the day and will try to respond to messages promptly (please flag urgent.
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Automatic email replies. The IS&T Knowledge Base (KB) details how to set up automatic replies for your MIT email through the Exchange service or on Outlook. Both allow you to set the start and end date of the auto-response and to choose if everyone will receive this auto-reply or only those within MIT.
Just say you’re away from your desk! Or if you’re out for more than a day, just say you’re “away” until XYZ date.
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Funny emails are getting trendy, but they have to be used properly. If you are absolutely sure that your recipients will have a chuckle, go ahead and write a funny out-of-office auto-reply. It might make their day.
I think that’s part of the problem! Tone in text is hard – and while sure you could read it is as fairly benign and jovial, if not a little obnoxious, you could also read it the way it was read in the video.
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A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
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And while we all have grace for friends and family who seem to take forever to get back to our messages, customers generally expect this degree of promptness when they text a business.
The science fiction writer John Scalzi says “The failure mode of clever is asshole,” which seems to apply here.
That’s the way ours is set up, so anyone who was emailing that guy at the time would have seen it.
But despite these (fantastic) suggestions, the number one rule for choosing your out of office is that it reflects who you are as a person. Don’t change for anyone, especially not your auto-responder.
I appreciate your attempt to connect with me today, but unfortunately I am no longer available at this email, or organization.
Luckily for you, my colleague *Name* generously offered to cover for me. You can reach him/her at *email*.
Just like a voicemail inbox, your texts can also take down messages for follow up as well! Sorry we missed you! Please reply with a brief message and someone from the Skipper team will get back to you later today.