I am out of the office from [date range]. If you need immediate assistance, please contact [name, title and contact information].
Hi, I’m out of the office with no access to email until [MM/DD]. If your request is urgent, you can contact [email] for assistance. Otherwise, I’ll get back to you as quickly as possible when I return. While you wait, subscribe to our fantastic newsletter[link]. Get actionable tips once per week geared toward helping you grow your business.
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While creating auto responding emails it is vital to focus on the tone and language. It means:
If you need immediate assistance during my absence, please contact [contact’s name] at [contact’s email address]. Otherwise, I will respond to your emails as soon as possible when I return.
70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard. If you want your voicemail greeting to work for you and not against you, it’s …
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My OOO replies are relatively boring…usually state if I’m using PTO or at a conference, dates, who to bother in my place, etc.
Thanks for your email. I’m currently on holiday with my family for the first time in what seems like forever. For urgent matters, [NAME] will help you. She doesn’t have a cape, but she is basically Superwoman. See you real soon.
I guess it’s relatively minor, but I once emailed a local government official with a question about building permits (just as a citizen, not work-related) at about 10am on a Monday and got an out-of-office reply stating she’d be back “Monday” with no date. So I had no idea whether she was already back and hadn’t turned off the message yet, in which case, not urgent, I’ll wait, or was out for a week, in which case, I’d like to ask someone else. Not a big inconvenience, but it was so illogical not to give a date that it really drove me crazy
Just because I’m that person, I may have actually contacted you with a “Hope you’re having a great time!”
Dear Customer, Our office is closed and you can expect to hear back from me by [date]. Have a great holiday! Regards [Name/signature]
I had a manager who did exactly that for his paternity leave. I was floored, because I never thought it was an option. His attitude was that if it was important enough, the person would send it again.
If you want your message to be formal, avoid using contracted forms such as I’m and I’ll as well as informal or casual language. It’s also a good idea to start your message with an expression of thanks like: If your audience isn’t from your work environment, you could take a risk with something more fun and personalised:
Hello, this is Michael Smith from ABA English. Sorry I missed you. If you have a question about our products, please contact [email protected]. I will follow up once at home. Kind regards.
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