I might sound nitpicky but the language is important. “Might” or “may be” or “slower than usual” are vague and don’t offer the sender all that much information about when you’re really going to respond to them. Worse, they do a horrible job of protecting the time of the email receiver who, as the responder notes, is not in the office! Such a responder implies that, not only will the vacationer reply to the email, but they may not even miss a beat. They may be slow to respond, but they also might not.
I mean, sometimes I put up an OOO because I’m on vacation and not checking email. Sometimes I put one up because I’m travelling for work and will only have sporadic access to my laptop, but might get to check once or twice a day. In my role, it’s important to make that distinction. Maybe it’s not so important for other people.
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In case of emergency, you can contact me on my cell phone, where I will answer as soon as possible.
You know that I am in habit of giving you a quick reply but this time I am facing difficulty due to the reason that I have to go to attend an annual session which is mandatory for my efficient official working. Therefore, I cannot reply to you on time. I hereby submit my apology for that. After I come back from attending the session, I will respond to all of your emails within a few days, most probably I will join you on 6-01-20XX.
If you need super-urgent assistance, you are more than welcome to parachute onto the island and meet me on the beach! If that isn’t possible, please contact Jane Smith at [email protected] or 971-314-6323.
There are a few more auto-reply text on iPhone in different modes. This includes the Automessage while driving and iPhone auto-reply for incoming calls that you can set. Let us see how to set up these auto texts on iPhone.
My colleague does that just for holidays.. it does say who else to contact, but tbh if I’m emailing him a couple of days before he’s due to return then I’m not massively impressed at the insinuation I should take the action of remembering to resend it… in reality I think he probably does read *some* emails but clearly views the OOO as a way to absolve responsibility if he misses something..
Make sure that when you set your vacation email, you’re giving clients or prospects the information – and the peace of mind – they need. You don’t want them to wonder why they aren’t getting a response, or who they should contact in your absence, and how. And that’s all any vacation email really needs.
3.) Welcome to the John Doe AG. Our offices in Berlin are now closed for a holiday. You can reach us on working days from Monday to Friday from 9am to noon and 1pm to 6pm. For general inquiries you can also send us an email to [email protected]. Thank you very much. We wish you a nice day - your John Doe AG.
You know that I am in habit of giving you a quick reply but this time I am facing difficulty due to the reason that I have to go to attend an annual session which is mandatory for my efficient official working. Therefore, I cannot reply to you on time. I hereby submit my apology for that. After I come back from attending the session, I will respond to all of your emails within a few days, most probably I will join you on 6-01-20XX.
I was once horrified as an HR person, and amused as a normal person, by an OOO from an employee who had left the company. They had booked vacation for their last week or so, and while I can’t remember the exact text, it said that they were no longer with the company and they were happy to leave and never come back. I think “to this hellhole” was only implied.
If you receive a high volume of customer service texts, you may want an auto-response in place that acknowledges a customer query has been received. This can help buy you some time while attempting to reach as many people as you can. Hello! We received your inquiry and our support team is on it. We’ll get back to you in 20-30 minutes. Thank you for your patience!
Chatbots are now among the most preferred communication channels between customers and brands. However, not many businesses get their chatbot strategy...
I used to work with someone who had a message telling people she only checked her email twice a day. You pretty much needed to call her if you needed anything outside of those times. (She worked in a remote office.) I think she had read one of those books on efficiency that recommended scheduled email time. But there were problems with this: 4. My department often had to email attachments or text to illustrate our questions/concerns. And we were on deadlines. Reading a page of text over the phone was not an efficient use of anyone’s time 5. She did outreach & was often out of the office on site visits, trainings, or travel to these places, but never ever set her OOO for these, because she was “working.” However, she was effectively not available to read emails from other staff until after hours on those days.
I worked at an office where we used OOO messages on voicemail pretty regularly and if we forgot to change the message, our callers were quick to tell us the outgoing message was outdated. That end date feature would have been a big help for us! A local council in Wales needed to get a road sign translated into Welsh. (All official signs in Wales have to be in both English and Welsh.) They got an out of office message in Welsh from the translator they contacted, assumed that was the translation and printed the out of office message on the sign. They didn’t realise their mistake till a Welsh speaker pointed it out…
If you work with regular clients, then you may want to send holiday messages to clients to help maintain these important relationships. Reminding clients that you are there for them through these brief messages can go a long way to creating goodwill with these pivotal connections.
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