I received one from a coworker in middle management that said something to the effect of “I’m working on a large-scale project and will be unable to answer email until X date. Please contact [direct report’s email] with any questions.” This went on for well over a month.
I’ll add my shout out to MS and Outlook for not only being able to schedule OoO auto replies, but for having internal and external facing options.
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Our senior leadership has admitted to not checking voicemails since we started working remotely…almost 15 months ago. It made me feel so good. I hate voicemail.
Thankfully, there’s a way to respond swiftly to all incoming texts without needing to jump onto your computer or phone. The answer is simple—automated text messages.
They only discovered this AFTER the Christmas rush. Thankfully there were no client meltdowns that year or it could have been a lot worse.
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In case of emergency, you can contact me on my cell phone, where I will answer as soon as possible.
I say I am “away from my desk”, or “unavailable”. To indicate I am working, “I will be at my desk from xhour to yhour on xday”.
Every employee email is an opportunity to tell your customers and clients of your Christmas opening hours. Letting your customers know when you’re open is especially important if you have international customers whose offices will be open over the festive period. Also, make sure you remember to turn on an auto-response when your office is
A. To best serve your customers, whether its students, alumni, consumers or other UToledo stakeholders, all department/office and individual voicemail and out-of-office email messages should let them know that UToledo is closed for winter break. Examples of messages you may want to use are below.
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Same, I think it’s patronizing to talk people through their options as if they can’t make a decent choice without having their hand held every step of the way. There are plenty of people who can’t, of course, but I don’t think a long, verbose message is necessarily going to help.
When you’re out for the holidays, how can you express your thrill for the season without sounding, well, cheesy?
You should avoid technical jargons Avoid complex vocabulary that creates confusion Maintain a friendly tone
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This is also good. I have two group emails for standard tasks. The SOP is that if someone uses those, one of the people on that list will indicate they have it and reply all when the task is complete. That way we all have status without anyone having to remember who is OOO that day/week.