Come Christmas time, there’s nothing quite like tidying up your desk, shamefully closing your 50 Chrome tabs, and switching on your out-of-office responder for the holidays.
Amanda works at HubSpot, and she came with a unique auto respondent that asked her contacts to guess where she is. To give background, she flew down to Boston to attend a Red Sox training game in the spring with her father. She chose to ask her contacts whether where they think she might be, and also this played some wonderful use of litotes here:
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haha no offense taken. No one wanted to read (or even listen!) to all that. We only did it so she’d stop ruining our Mondays with epic 1-hour rants about what terrible people we are. And no, none of the projects we worked on were ever so critical or time-sensitive!
I’ll be on maternity leave from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this isn’t time sensitive, feel free to resend this email in [MONTH] once I’m regularly checking emails again. All the best.
Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office.
systEmise is a “One Stop Shop” for all your financial and marketing needs. We understand business and technology to help you achieve your marketing goals.
Well, on the one hand, it’s rude, on the other hand, odds are at least fairly high that the person ended up having to reach out to someone else to get it done. Or that it’ll take the person another week or two just to find their problem in a thousand emails that came in while they were on vacation.
While the above is almost certainly a dramatisation, getting your out-of-office message right over the holiday period is arguably as important as all other facets of business. Cashflow? Investments? Who needs ’em when you’ve got an auto-response that’ll make people chortle!
The season of good cheer is upon us and you can feel the anticipation in the air. Most of us will be taking at least some vacation, and we all want to get the most out of our time away. So before you re-post your standard out-of-office reply, stop and ask yourself: will the way you’ve written the message really help you do just that?
The email I send out always says something along the lines of “I’ll be away Thursday and Friday, so if you need anything from me, please let me know before noon on Wednesday. Thanks!”
This message is automated because I won’t be in the office until [DATE]. I will get back to you as soon as possible when I’m back at the office.
Running away from your inbox or your work responsibilities doesn’t solve problems, it merely delays them. What boyd suggests, though, is something different. Her strategy asks us plan ahead of time: to construct an off ramp from our jobs as well as an on-ramp for the eventual re-entry. Her asks aren’t Herculean but they require some foresight — and they demand that a person be very upfront about what they want from their time off, and that they commit to protecting their time.
There is no one right day (or way!) to send a letter to a customer. However, holidays and special occasions can be a great opportunity for your business to reach out. Holiday letters are an excellent way to keep customers up-to-date, send out promotions, and show customers you care.
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The United States Congress officially recognized the end of World War I when it passed a concurrent resolution on June 4, 1926, with these words:
It got bad enough that others began begging someone to cull the list. Reply all, of course (thankfully it didn’t turn into an explosion of replies all). Someone finally did remove the email from the list.
Logging off will happen to every one of us, whether you're on vacation, have a family emergency, or need to attend a work conference. So we're going to put your mind at ease, creating a unique out of office message to greet your clients and take care of them until you return.