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Written by Aja Frost @ajavuu
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I have a co-worker who isn’t exactly known as a hard worker. To the point that the fact she’s still employed has been a real hit to the overall team morale. Anyway, she has an auto-reply that basically says, “I’m at work but I’m really overwhelmed by all the things I have to do today so I will get back to you when I can.” Makes us all even angrier that she still has a job.
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8. Didn’t get the gift you wanted? Is it possible to sell Christmas gifts after Christmas has ended? As it turns out, it is. You just need to focus on a different audience.
Yeah, that bugs me because a) now I don’t know when you actually will be back, and b) leaves me unsure what other information in the message may also out of date
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I’m new to tech but have watched my friends in tech with envy up until now. Worth the wait. I may be in the minority but my company actually assumes we’re all adults and treats us like human beings. So different than working in the myriad corporate dronehouses I’ve been in up until now. Finally, a place I can have my pink hair!
Automatic replies help to stay connected to customers even if the particular channel is not available at that moment. When you are out of the office or busy, it is extremely helpful to provide personalized messages as it gives satisfaction and positive brand experience.
If I got an OoO just to tell me to have a good day, I would find that person and throw water on their computer. They’re obviously not qualified to operate one.
Your ooo also serves to let people know when they can expect you to reply yourself. If that’s not a concern, then I guess you don’t need one.
An out of office message could become an opportunity to connect with your client on a more personal level. Consider sharing something about yourself that they might not have known about while working with you.
I don’t usually read the messages anyway, I just take it as information that the recipient won’t see my message right away. If that will cause issues, I’ll contact someone else.
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