I say “I am out of the office without access to email” to avoid the expectation that I’ll check on vacation. With a contact for anything urgent given.
Going back to how some people can’t ever switch off, this person went above and beyond for their auto-email with a humorous graph that very accurately shows the highs and lows of stress levels before, during and after time away.
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No need to go into great detail that you're traveling to seven different European countries. Simply state whether you're on vacation, at a conference, or on a business trip. This will give the sender a general idea of whether you're be checking your email while you're out. "I'm currently on vacation/at a conference/on a business trip."
No one thinks much about cybersecurity while traveling. However, email security company Tessian warns the out of office message actually plays right into the hands of threat actors and cybercriminals. It’s a social engineering attack vector that no one thinks about. The out of office message is ubiquitous and handy. But if it includes any personal information at all — such as attending a funeral or going out of the country — attackers have all the information they need to impersonate the person who is out of the office, without the attacker having to do any real work.
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If I got an OoO just to tell me to have a good day, I would find that person and throw water on their computer. They’re obviously not qualified to operate one.
While not QUITE as annoying as “Have a great day!” there are several people/departments who use an auto reply for the most frequently asked questions or information for their department…something along the line of an IT auto response that says: “To submit an IT request or check for an updated status on a request, please visit request.business.com”
I had a voicemail greeting like that in High School!! I can’t imagine an adult having that kind of VM greeting; it would definitely annoy me coming from anyone older than like 20.
It usually isn’t enough to just say you’re out and won’t be responding to messages. You’ve got to give people options for how they can get their issue or request resolved. One of the easiest wins here is to provide alternative contact information. That could mean providing your mobile number while you’re out, or, more commonly, providing the phone number and email of the colleague (or department) that will be covering while you’re away.
(Obviously, it wouldn’t fly in all cultures, but I do think this should be more normalised.)
List the full name, phone number and email of an assistant or a coworker who can respond to messages and meet deadlines in your absence. If more than one person is handling your duties, list each one and the reason for contacting them. In some cases, you may consider providing a way to reach you in case of an emergency.
I didn’t watch the video, but reading the transcript I got the vibe that the author is one of those people that thinks they are a lot more clever than everyone else does.
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If you are going on a vacation, try to surprise your customers with an Out of office message that appears on your behalf and tension free and enjoy the vacation.
Everybody wants to feel needed. It’s always best to set an automatic out-of-office response when you know you won’t have access to your inbox. Take advantage of the examples we’ve shown you and done right, this is a fantastic way to boost loyalty and gain e-commerce sales without being too pushy. Design a message that is funny or thoughtful to help you stand out from the crowd!
I’ll reply to your message promptly when I return. Should you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.