In the excitement of office parties and the long-awaited holiday break, don’t leave your office closure preparations till the last minute. Here is a holiday checklist you can share across your organisation to tick off the year and the office:
Don't be afraid to use a pop cultural reference that the audience would recognize. Instead of bemoaning your absence, they'll have something fun and familiar to laugh at.
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While creating auto responding emails it is vital to focus on the tone and language. It means:
If they think you’ll be checking in, they might still attempt to get in touch with you. In the event that you take vacation time or personal time, they’ll try to contact you less often.
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Admittedly the several people I know who do this are also very lazy so I may be reading into tone? Because it definitely was going to be whenever it was going to be convenient for them, not so much for the business.
Automated reply messages can keep customers informed with the right responses that show your care towards them. With modern applications of Artificial Intelligence (AI), there are new avenues to automate your customer communication and handle customer requests more efficiently.
Yup. That’s almost verbatim what I do. It’s the standard around here and now I’m grateful for that!
After I tweeted this example, dozens of people sent me examples of OOO messages they’d set or particularly good examples they’d seen in the wild. One example from a boss (via a TikTok) who offers emailers a decision tree of sorts. “Option 1.) Wait it out. Ask yourself, ‘is this urgent and important?’ If not, take a beat…you and I will be better off with this expectation set now,” the email begins. This one stands out because it’s extremely detailed, manages expectations and also offers who to contact in different situations. It models good behavior of taking time off, but also gives the original sender a variety of option. Most importantly, the responder forces the original sender to assess whether this is actually an urgent request.
Please see the video here, explained step by step: https://www.youtube.com/watch?v=h0jJwjpE87o. Hope this help.
I thought this was great. It addressed the fact that when people call, it might be something that doesn’t need immediate attention, it could be important, or it could be critical. And it did it in a humorous way.
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If you work with regular clients, then you may want to send holiday messages to clients to help maintain these important relationships. Reminding clients that you are there for them through these brief messages can go a long way to creating goodwill with these pivotal connections.
Microsoft 365 subscribers can set up automatic replies for when they are out-of-office or unavailable to respond to email.