Unfortunately, I can’t answer your email (even though my office is three feet away). I’ll get back to you once I’m back from my long-awaited trip to the fridge. Bought tickets on TripAdvisor and everything.
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We also had company wide announcements that all of Spain was going on holiday in July, and then France would be gone on August, so please wrap up any business for the summer before then :’)
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I also think you should give this email tactic a try – especially when you return from an extended break or vacation.
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I am out of the office from [date range]. If you need immediate assistance, please contact [name, title and contact information].
If you need immediate assistance with [project or department], please contact [name and contact information]. For assistance with [project or department], please contact [name and contact information].
When the office remains closed for any holiday, the messages informing the employees about the holidays and wishing them on the holidays are sent through cards or text messages to the staff. One can also send the wishes through mails to all the office staff.
5. Internal out of office reply template. An internal reply can use slightly more informal language but should not be too casual. Remember that any employee, including management, will be able to see this auto response if they email you.
Not a big fan of this overly wordy version, but at least the OOM-writer gives you contact info for the people who might be able to help. My pet peeve is “I am out of the office until the 12th of never” with no indication of who might be able to help. But… we also have people who turn on their out of office while teleworking. WHAT?! You’re working. No one cares from where.
Thanks for reaching out. Unfortunately, I’m out of the office from [day/month] to [day/month] with limited/ no access to email. If your question can wait, I’ll be responding to any emails I miss when I return. If not, contact [Name] at [email] or [phone] and he/she will take care of your request.
Mary founded Instructional Solutions in 1998, and is an internationally recognized business writing trainer and executive writing coach with two decades of experience helping thousands of individuals and businesses master the strategic skill of business writing. She excels at designing customized business writing training programs to maximize productivity, advance business objectives, and convey complex information. She holds a B.A. in English from the University of Rhode Island, an M.A. in English Literature from Boston College, and a C.A.G.S. in Composition and Rhetoric from the University of New Hampshire.
I was recently on the receiving end of a very perplexing out of office message. It simply said, “I am currently out of the office.” No indication of when they would be back or who to contact in the meantime. Fortunately in my case this was someone I cc’ed on an email as an FYI and did not need any response from, but still–who does that? IMO a good out of office message says how long you’re out and who to contact in the interim if things can’t wait, no more and no less.
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is urgent and requires immediate attention, please send an email to [contact name] at [contact email].
At the discretion of the president and with the subsequent approval of the vice presidents and deans of each division or college, an early dismissal may be authorized on the working day prior to a university holiday allowing staff members to leave campus at 2 p.m. — provided it is acceptable to their supervisor, all time-critical work is completed and no urgent business is anticipated.
I work in a culture where even when you say you won’t have access to email, you are expected to be checking. I include this only on the internal auto-response, so that the people in my company know that when I say I won’t have access to email (which is also explained in the email), I mean it. Nothing else seems to work.