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> When I get an answer from someone who reads his e-mails on vacation I’m pleasantly surprised.
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Literally just “Please note that (date) is a public holiday in (country). I will not be checking my inbox until (next working day).”
Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."
In case of emergency, you can contact me on my cell phone, where I will answer as soon as possible.
8. Remote working (COVID-19) out of office replies. Remote working has become more prevalent due to the COVID-19 pandemic, therefore increasing the need for specific out of office replies.
3.) Welcome to the John Doe AG. Our offices in Berlin are now closed for a holiday. You can reach us on working days from Monday to Friday from 9am to noon and 1pm to 6pm. For general inquiries you can also send us an email to [email protected]. Thank you very much. We wish you a nice day - your John Doe AG.
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I have nothing against part-time staff. But, if they only work until 4 PM until 5 PM, then the OOTO replies aren’t as helpful. If we had staff that only worked on certain days, then knowing that it may be more than one business day before a reply would be useful.
Gotta go, my fingers are frostbitten. If you really need me, either get a shovel and dig me out of here, or reach out to my colleague Anna — who’s not frozen under snow with frostbitten fingers — at [email protected]
I took two weeks off recently and put together a google doc of anticipated things someone might need to know. I slacked it to our whole team with instructions not to call me unless we’re about to lose $1 million or more (we’re a small office and I wear a lot of hats so lots of small things could have been a problem). IDK if anyone actually read it, but it set a tone of “don’t think you can reach me for the next 2 weeks” and let me keep a short OOO response.
Not exactly a neutral audience, though. A number of people following the account, if not most, will be following because they share the same sense of humor. Likewise people @ed by friends.
Sure, Kopelman is truthful about the fact that he's on vacation, but he also lets the recipient know that he or she would be interrupting important family time if the first option is chosen. It states a point simply and uses humor to avoid making it sound like he wants the reader to feel guilty.
3. We do holidays our own way. When you hear the name Black Friday, what’s the first thing that comes to your mind? It’s probably one of the following: discounts, sales, or free shipping.
If you're unable to respond to emails because you are taking time off, attending a work event or away from your computer for any other reason, it's important to set up an out of office message. Setting up an out of office message helps keep people informed and prepares them for how to proceed in your absence. What do you write in a vacation responder?
If the person keeps you on the message thread in which they then contact someone else (ideally, the person you stated in your out of office message as the one who’s handling urgent issues in your absence), you are literally kept in the loop and can see for yourself that all was handled when you get back. Of course, this works even better if you check the most recent items in your inbox first when you get back.