As a matter of courtesy – and to give you the peace of mind needed to be present wherever you are going (either away from the office or on vacation) – you should send each of your clients a simple email to let them know you’ll be away. Below I’ve offered some sample text for to you use as a template. Feel free to make it a TextExpander snippet, Gmail canned response, or whatever. Just use it (or something like it). Please.
2. Out of Office Template #2 For the Person Who Likes to Keep it Friendly, But Professional. Hello, Thank you for your email. I’m currently offline until [date] to celebrate the holiday with my loved ones—without my phone in front of my face.
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Three years ago, my daughter and I went on a 3 week tour of Europe. Below is my OOO. I had a lot of emails – ‘I was told to email you to get your OOO.’ I am out of the office, July 18th – August 6th. I do not plan to read any emails during that time. No need to despair, though! Assistant and Intern (5654, she’ll be answering my phone and checking voicemail) will be around to help. If your request for laminating or a folder delivery is urgent, there’s no use letting it sit idly in my inbox. Please call a volunteer at the ** and they will gladly help you.
If you’re an events-based business, use your out of office auto-reply as a way to promote your upcoming conferences, sessions, and speakers! Jason here, thanks for reaching out to ThinkTank! I’m currently at a speaking event in Chicago. Find out if I’ll be coming to your city here https://txt.st/PQB
If those weren’t bad enough, if anyone on that lists sets up an out-of-office message, it *automatically* replies all. If the email bounces back, it bounces back reply all. One guy left the company and his email had a permanent out-of-office auto reply. The list was quite busy for a month or so and the message popped up multiple times a day.
My phone just sits there gathering dust, so the only OOO message I need is the one I put in my email. Something like “I’ll read my email again on X. If you need assistance before then, please contact my colleague NN.”
Happy holidays! I am currently out of the office, with no email access. I’ll be returning on (insert date) and will get back to you as soon as I can.
To make sure your email doesn’t get lost in a sea of messages please resend it on September 20th. If your message is urgent you can contact [contact’s name] on [contact’s email].
Hi, Thank you for your email! I am on vacation until [MM/DD]. Vacations are not for checking email, so I won’t be doing that. During my absence, please contact [name] at [email] or [phone] because she’s checking email. Not me. Really, I’m not checking email.
I’ll add “with limited access to email and voicemail” if I’m out because of work-related stuff (back when we used to have offsite meetings!), and “with no access to email and voicemail” if I’m truly on PTO.
Above a certain level in my agency managers have to designate an official delegate when they’re out, which can easily result in out of office messages like what you’ve listed. Not the most elegant, but clear and useful!
The tone of your out-of-office auto-reply may vary depending on the intended recipient of your email.
Yes, I phoned a dentist office late in the day for a reinfected root canal problem and got a cutsy “humphrey bogart” fake reply on their voicemail — I thought it was extremely inappropriate for a business office to use something like this. It was hard to find it funny, especially because while calling me “sweetheart” and all that, the message didn’t actually tell me when they might return my call (later that day? Next day? Next week? Never?) nor did they offer any options for emergency contact with another dentist.
Using the auto reply messages rightly helps the business from taking impromptu decisions. Here are some samples and templates of automatic reply messages across various scenarios. 1. Offline messages with live chat. If the visitors land your website after business hours or during holidays and do not get any response they might slip away.
Please contact (Contact Person with email and phone) if you need immediate assistance.
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AH #2 – Closed with Voicemail. Thank you for calling Business Name. We are currently closed for the Christmas Break and will be reopening for business as usual on Time and Date. If you would like to leave a message, please do so after the tone including your Name and a Contact number and we will be in touch when we reopen.