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When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.

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Like, relax. If the dates are outdated, you can probably safely assume I’ve returned already and that I’m spending my time getting back to people instead of worrying about my very clear out-of-office message. If you’re really concerned, you can contact the backup person whose information I provided IN THE MESSAGE to confirm or just, you know, text me.
Examples of a generic thank you message for a wide range of situations: Thank you so much for your thoughtful Christmas gift. I really appreciated it! Hope you have a great new year! Thank you for thinking of me. That was so kind of you. Thank you for the Christmas gift. You helped make my holidays special. Thank you so much for the Christmas gift. .

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Website: https://www.wordexceltemplates.com/office-closed-for-holidays-email-template/
At my old job we had a short script for our voice mail messages including whether we were in the office or out of the office. We were specifically told not to say why we were out of the office for personal privacy and protection reasons. However, an exception was soon made–for jury duty. Callers were getting freaked out when they got the message “I’m out of the office and don’t know when I will return.” They would be worried about the person they were calling and worried about whether or not they would be able to get the info they needed. So if on jury duty we would say, “I’m out of the office on jury duty and don’t know when I will return.”

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International locations, such as Carnegie Mellon University in Qatar, may observe different holidays. Holiday Schedule Official University Holiday FY 2021–2022 (Observed*) FY 2022–2023 (Observed*) Independence Day July 5, 2021 July 4, 2022 Labor Day September 6, 2021 September 5, 2022 Thanksgiving Day November 25, 2021 November 24, 2022 Day After Thanksgiving November 26, 2021 November 25, 2022 Christmas Eve December 23, 2021 December 23, 2022 Christmas Day December 24, 2021 December 26, 2022 New Year's Eve December 30, 2021 December 30, 2022 New Year's Day December 31, 2021 January 2, 2023 Martin Luther King, Jr. Day January 17, 2022 January 16, 2023 Memorial Day May 30, 2022 May 29, 2023 Juneteenth June 20, 2022 June 19, 2023
Hahahahaha, reminds me of the time the entire giant department (hundreds of people) had to sit through a SLIDE SHOW of a higher up’s trip to Europe, in person. They sent a survey afterwards–thankfully anonymous–and I said it was extremely inappropriate to make us sit through his holiday snaps when most of us can’t go on vacation at all and it was supposed to be a WORK meeting.

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Out of office messages differ depending on whether you are sending them within or outside the company. The language you use and the information you provide can also depend on the workplace environment. Here are three out of office message examples that illustrate these differences.

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Happy holidays! [Your Name] Whether you prefer to stick with something simple or have a little fun with your holiday out-of-office message, it’s important that you always make sure to at least include the basics: your return date and an alternative contact people can reach out to …

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    Imagine if you contacted a business for support and have not heard back from them for a few days. Isn’t it a frustrating situation? This is one of the common scenarios many customers face as businesses fail to understand problems by putting themselves in clients’ shoes.
    You are under no obligation to share the reason for your absence. Even if you’re on parental leave, “on leave” or “out of the office” is sufficient. Unfortunately, discrimination against pregnant people and parents happens, and if you don’t want to disclose that you’re on parental leave, you don’t have to.

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    I will be out of the office for an extended period starting on (Starting date) until (End date).

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    The date range you're gone but more importantly . . . The day you will respond. (Pro tip: If you seriously get a ginormous volume of emails when you're away, or you're going to be gone for an extended amount of time, make sure this date is one or two days AFTER you're back from your vacation. Under promise, over deliver, do your laundry.) Alternate contact if there is an emergency. Your phone number (if you absolutely must, but I don't endorse this).

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    When you activate this DND mode manually, it will stay there until you deactivate it. Your iPhone will respond with an automated message that you set for vacation response for every incoming call and message.

    I guess it’s relatively minor, but I once emailed a local government official with a question about building permits (just as a citizen, not work-related) at about 10am on a Monday and got an out-of-office reply stating she’d be back “Monday” with no date. So I had no idea whether she was already back and hadn’t turned off the message yet, in which case, not urgent, I’ll wait, or was out for a week, in which case, I’d like to ask someone else. Not a big inconvenience, but it was so illogical not to give a date that it really drove me crazy
    To set automatic out of office replies on the Microsoft Outlook desktop app, go to File > Automatic Replies > Send automatic replies.

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    Closing Off with a Signature. First and foremost, one of the most common ways you close out a letter formally is by leaving your signature. So, if your letter is actually a hard copy, leaving some space under the end of the letter will be enough for your signature to fit.

    The call handling menus will operate according to the opening and closing hours of your business as well as the hours specified in any holidays or exceptions you have added to your schedule. You can create multiple schedules, so make sure the one you choose or create has the correct time zone and holidays listed before you proceed.
    I’d then check off all that applied—people would laugh each time they saw it bc I’m such a predictable nerd, one or both of the first two lines was almost always checked off…and usually both!

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One of the real joys this holiday season is the opportunity to say thank you and wish you the very best for the new year. Warmest thoughts and best wishes for a wonderful holiday and a very happy new year. Wishing you the gifts of the season — Peace, Joy, Hope. Merry Christmas.

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Thank you for your note. I’m currently out of the office, returning on [date]. I’ll respond to your message then.

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I don’t usually read the messages anyway, I just take it as information that the recipient won’t see my message right away. If that will cause issues, I’ll contact someone else.

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Whether you're taking a personal or business trip, keep in mind that information contained in your OOO message could be used against you maliciously. Be sure to follow out-of-office message best practices to keep your company data secure. Create different out-of-office replies based on whether the message is going to someone inside or outside your company Avoid personal details Don't share your travel destination Don't provide direct insight into the chain of command Avoid listing your exact length of vacation

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