It’s my favorite time of year, which means I’m currently out of the office lounging on a Carribean beach, sipping on mojitos, and attempting to achieve the tan I’ve been waiting all year long for.
The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
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A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
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Website: https://www.onsip.com/voip-resources/smb-tips/after-hours-voicemail-and-auto-attendant-greetings
“We hope you that this holiday season finds you enjoying every single minute of it. We are aware that this is the time of the year everyone is looking forward to and we are no different from you in that regard. Since we hope to spend some quality time with our families and friends, holiday closure period is ahead of us. We hope that you will enjoy the holidays just as much as we will.
Over Twitter DMs, one woman sent me her OOO messages from when she was diagnosed with breast cancer. The messages — composed while she was undergoing chemotherapy treatments and recovering from surgery — were detailed and unique. They offered touches of humor, honesty, details about her treatment schedules and set expectations for others trying to reach her. She offered alternative contact options for potential emailers to make sure urgent requests didn’t fall through the cracks but offered a dose or reality as well. I particularly appreciated this line:
If you require immediate assistance, please email [email protected] in my absence. Thanks.
Thanks for your email. I'm currently on [reason]. I'll be out of the office from [date] and will be back on [date]. For immediate assistance, please contact [person name] at [person's email]. 6 Tips for Being Productive While Working From Home 20 Powerful TED Talks to Improve Your Leadership Skills
Q. Will students who want to enroll or receive information from various departments be able to talk with someone during winter break?
If you’re at a work event (e.g. a conference)If you’re off sickIf you’re working from a different location
When an account is setup as IMAP in Outlook sometimes the folders do not display. To get the... "550 Authentication is Required for Relay" when Sending Email
Thank you for your email. I will be out of the office from mm/dd to mm/dd and will have limited access to email / will not have access to email. If this is urgent, please contact [NAME] at [EMAIL] or [PHONE]. I will do my best to respond promptly to your email when I return on mm/dd. Why is out of office message important?
I’d then check off all that applied—people would laugh each time they saw it bc I’m such a predictable nerd, one or both of the first two lines was almost always checked off…and usually both!
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The big issue I have with the example in the post is that not only is it unnecessarily long-winded, but you have to listen through all the chattiness to get to the “here’s who to contact in a real emergency” part. The tone does rub me wrong, but I’m willing to roll with that as a personality/company culture thing.
Logging off will happen to every one of us, whether you're on vacation, have a family emergency, or need to attend a work conference. So we're going to put your mind at ease, creating a unique out of office message to greet your clients and take care of them until you return.