Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
One day, the boss said I needed to start answering phones, and did not accept my pushback.
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Yes, qualifiers can be helpful. Limited vs no email access, out of the office versus working off site, regular out of the office versus extended leave, etc.
I find it rude because if I emailed them, it might be an FYI but requiring no action. If they just delete it, they might then be confused about project status later. I would be annoyed to have to re-send a message after the fact because they don’t think ANY email during their time off has value.
To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
I saw a version of this on IG that was an old school (paper) OOO from an associate pastor. It has a line like “if this is an emergency and you must speak to someone, Jesus is always available on the mainline.” Too funny.
I had a coworker for the first 6 months or so of the pandemic set an out of office status on Teams that he was working from home and could be contacted at x number. Dude. We’re all working from home, and those stupid status messages are distracting!
We have all been there, hitting your head against the wall, trying to come up with something professional yet with a personal touch so you don’t sound like a robot. The faster you are done with it, the faster you can run away from work. Think think think!
Thank you for your email. I’m out of the office and will be back at (Return Date). During this period I will have limited access to my email.
Very true, if the options came in reverse order (or maybe emergency first followed by not-urgent followed by urgent) that would be a little better.
Your email is important to me and I will respond when I return to my desk. If you require immediate assistance, please contact [Alternate Name] at [alternate email].
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My favorite one that I’ve heard is from TV. “You’ve reached {name}. I can’t answer. Don’t waste my time.”
Education Details: Here are 4 ideas for creative out-of-office messages suited for this time of year: 1. The Zen message. Hello, and thanks for your email! If you’re getting this message, it means I’m out of the office, so that I can return to work full of fresh ideas for people like you! Vacations are not for checking email, so I …
Note: If you don't see the Automatic Replies button, follow the steps to use rules to send an out of office message.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."