I give my folks scripts because, otherwise, I end up with long winding OOOs that talk about why they’re out but not what the writer/caller should do to get help (staff is 1/3 entry-level with varying degrees of professional office familiarity). I do not have the time to micromanage to this level, though – if I see an off-spec OOO, I send the how-to guide and remind them that they need to tell people who to call while they’re out or to mention the specific dates, but most of them have good judgment enough not to be totally inappropriate to the point I need IT to intervene.
Setting a proper out-of-office email also puts pressure off you when you have limited time to respond to emails outside the office. We will look at a few examples together here:
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It makes a positive difference when you create auto reply messages that adhere to the basic elements of personalized messages followed with greetings.
My grandboss used to put in his OOO: ‘I’m out of the office. If you need x or y, contact Andy or Jane. They know stuff.
Under the customization option, you can configure the pre-chat form to create personalized offline messages. You can clearly mention the business hours and ask customers to fill up the form with the relevant sales or support query. Inform them that your support representative will be connecting with them at the earliest to sort out the issue.
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I am on annual leave until [DD/MM/YY]. I will allow each sender one email and if you send me multiple emails, I will randomly delete your emails until there is only one remaining. Choose wisely.
Hello, Please note: [date] through [date] are company holidays for many of our employees. Because of this, there will likely be a delay to request, possibly until [date] when most of our team returns. In the case where you do not receive an initial reply from one of our employees, their subsequent replies may be delayed. We have received your email request and will process it soon. While we process your request, please make sure to check out our extensive list of documentation by clicking on this link: [link]. Thank you for choosing [company name], and we look forward to providing a smooth and seamless support experience for you. Thanks!
An out of office message lets you keep people informed and tells them how to proceed in your absence. You can also select options for urgent matters within your out of office message.
Use these templates and examples to create an out of office message that fits your job, company culture and client base. Your goal should be to provide a clear and informative message so senders know when to expect a response and work can run smoothly while you are away. Search for: Search Categories Career Development Cover Letters Getting a Job Interviewing Resumes Recent Posts Common Resume Mistakes to Avoid How to Get a Job Fast How to Negotiate a Job Offer Using Buzzwords on Your Resume How to Determine What Makes a Good Manager The information on this site is provided as a courtesy. Indeed is not a career or legal advisor and does not guarantee job interviews or offers. Build a Resume Samples Cover Letter Samples Job Search Browse Jobs Apps Career Advice Resumes Career Development Getting a Job Cover Letters Interviewing Help Center About Us Sitemap
I worked for a federal contractor back during the Great Recession when government offices were shut down/working with a skeleton crew. I still remember getting OOOs from almost every email address in the agency we worked at explaining they were on furlough & to contact one specific person if the issue was urgent. We all assumed this poor person was hiding under her desk, rocking back & forth, with her head in her hands.
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Merry Christmas and thanks for your email! I’m taking a few days off to spend time with my family and friends, so I won’t be answering emails as quickly as usual. You can expect to hear back from me by (insert date). Hope you have a Merry Christmas!
To create a new OOO template from scratch, go to Settings → Smart Tools → Templates, click + Add Template, and select Out-of-Office from the menu.
Therefore, if your email truly is urgent and you need a response while I’m on vacation, please forwarded it to my personal email [email] and I’ll try to respond to it promptly. If you think someone else at [company] might be able to help you, please contact [name] at [email] or [phone], and they’ll try to point you in the right direction. Otherwise, I’ll respond when I return.
First, here’s the out-of-message for people who don’t like watching video (although the person in the video is funny and really brings the message to life):
so i tested my out of office reply last night.. how is my job real life!! SEE YOU TOMORROW MIAMI