11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
I had a peer whose auto-reply included “I will respond at my earliest convenience.” Along with other personality traits, this grated on me like nothing else. It was oddly formal for our organization and always came across as “I’ll get back to you when I feel like it.” My advising team, especially during peak times, has auto replies that sets reply expectations. With each person doing about 300 students, it makes sense even though I don’t love it.
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About the “overshares”: You linked to a previous column that mentioned this point, “Sometimes the over-sharing of plans can even come across as suspect — similar to how when someone’s calling in sick with genuine illness, they usually just say, ‘I’m going to be out sick,’ but fakers will generally give you a long list of overly specific symptoms, like they feel they have to convince you.”
Agree that part time staff was odd to include here. I have no idea if you are part time. I don’t keep track of other people’s schedules. I would find it helpful to know you aren’t available the rest of the day in case I need something sooner.
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Think about your tone and mood - you don't know who'll be getting these out of office auto reply emails so be mindful of the impression you make. Think of the boss, the CEO, a colleague you like, family members, clients you like. That said, there are some bridge-burner examples below to tempt you!
My colleague does that just for holidays.. it does say who else to contact, but tbh if I’m emailing him a couple of days before he’s due to return then I’m not massively impressed at the insinuation I should take the action of remembering to resend it… in reality I think he probably does read *some* emails but clearly views the OOO as a way to absolve responsibility if he misses something..
Brief Out of Office Message. While it’s vital that you get the main points across in any vacation email, brevity is important. If you’re looking for something a little more to-the-point, try this one
The root of that question, as pointed out in this New York Times article, is that taking vacation can be a bit emotionally conflicting.
I’ll reply to your message promptly when I return. Should you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.
Thanks for the email!. I’m currently out of my office and will be back at 11th of May. I will have very limited or no access to my email.
For any requests you might have, feel free to reach out our [Title] [Name] at [email / phone].
I’m guilty of the “pre-vacation warmip” email…but I send it on Wednesday so Last-minute Louie can contact me before I go out on Friday. (And it’s not all-office!)
I wouldn’t hate voicemail so much if people were better at leaving voice mails– If your voice mail is much longer than 30 seconds, you’re doing it wrong! If it’s just “It’s Bob, call me back”, you’re also doing it wrong! The voicemail sweet spot is something like this:
Thankfully, there’s a way to respond swiftly to all incoming texts without needing to jump onto your computer or phone. The answer is simple—automated text messages.
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