Both your customers and your employees need to know how long your business will be shut down for the holidays. Provide notice well in advance. Depending on the types of services you offer, you may need to start notifying customers as early as a month out. It would be best if you were to provide these important notifications at least two weeks before the holiday shutdown. Employees should also be reminded regularly that the company will not be open during those important days.
It’s my favorite time of year, which means I’m currently out of the office lounging on a Carribean beach, sipping on mojitos, and attempting to achieve the tan I’ve been waiting all year long for.
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https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/
This is the dream. If I could do this, I would! I hate voicemails (and the phone in general) so, so much!
While it’s common sense, always discuss and confirm the hand-over with your alternate. Ensure they are well-equipped to properly handle the request while you’re away. You want to be able to properly relax with your egg-nog knowing your urgent emails are in good hands.
In my much, MUCH younger days, I printed out a photo of a cruise ship with an arrow and “I am here” pasted on it and taped it to my monitor…
Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office.
Oh my gosh, yes! This also drives me crazy. The game of emailing 15 people because they are all out and pointing to each other as their back up. Infuriating.
Wintry wishes. Thank you for your business. We're sending our very best wishes and we're adding this special thought too…an extra Merry Christmas we bring all of you. Happy Holidays and warm wishes for 2016!May the good cheer last throughout the year.Wishing you a wonderful holiday season.
Hah! Maternity/parental leave is often 1 year here, so there is zero expectation you will read or “catch up” afterwards. We keep our email addresses during where I work (Canadian government), so it’s standard to put an OOO that just says “on parental leave. Please contact X instead” with no reference to actually reviewing any of those emails, and often not even a projected date of return since people often flex their return date or take extra time, or just return to a different position entirely (out of choice).
Hope you all are fine and doing well. As we know that the festive season is arriving and we all are looking forward to the holidays. These holidays will allow us all to enjoy the great season and have some amazing time with family and friends. This email is to inform you [all] that the office will be closed for [X] days from [DATE] to [DATE] due to the coming festive season. Our premises will remain closed for normal business from [start date] up to and including [last date]. We will start working on normal days from [DATE] and all the business practices will resume on [re-opening date]. If you have any queries related to the closure period please do not hesitate to contact me. Happy Holidays! (Source: Futureofworking.com) Share this post
I actually stopped changing my VM and out of office right before I left, bc I just did’nt care anymore lol. This was only one of a number of things that this company did that was bonkers.
What’s the beef against part time staff? I am part time and I think it’s a courtesy to let correspondents know when I am at my desk. I also appreciate getting it from other people as I can either escalate or make s mental note of when I expect to hear back.
That’s so weird! Email is the correct way to reach a teleworking person, that’s the worst place for an OOO message. Stick an OOO sign on your physical office door, by all means!
Was required to do this at my last job and our script was to say “I’m working from home today. If you need to reach me urgently, call me at (personal/home/cell number).”
Are you always entertaining your colleagues with useless facts? That doesn’t need to stop just because you’re going on holidays.