I have a colleague who directs people to email an alternative email alias when she’s on leave. This alternative email alias? Yup goes to her. Don’t know why she does it. She’s also set a rule in her team that they have to answer each others’ phones of someone is away from their desk. Inevitably, the person answering the phone can’t help and tells the caller to send an email. It drives me up the wall.
Your email is important to me and I will respond when I return to my desk. If you require immediate assistance, please contact [Alternate Name] at [alternate email].
.
People really just need to know that I’m either definitely not going to reply (annual leave) or might but delayed (all day meetings) plus when I’m back and who to contact if it is urgent.
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In my absence for pre-sales support services, you can drop an email at [email protected] or reach out to (YOUR COLLEAGUE’SNAME)/[email protected]
To help you write yours, here’s everything you need to know, along with a few out of office templates for you to choose from:
Here are the best 11 office closed due to inclement weather messages that will help you to notify your company and customers of current activities. ----- Due to inclement weather conditions and for the safety of our staff, we have elected to close our office. Our phones will still be monitored by our technicians. However, our main office location will be closed for dropoffs, pickups, and …
Help your users know when to expect a response. It’s easy to show customers your team’s availability and let them know when they can get assistance from your team. You can manage their expectations by setting your office hours and expected response time.
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
Like email, business text messaging is a platform that’s always on. But that doesn’t mean you have to be. So sit back, relax, and let the leads begin to manage themselves!
I am currently out of the office on my holiday – I’m probably drunk somewhere in a bar in Spain. See you when I get back.
Emily was previously on staff at InHerSight, where she researched and wrote about data that described women in the workplace, specifically societal barriers to advancement, and workplace rights. Her bylines include Fast Company and The Glossary Co. Editors' Picks 5 Ways to Tackle the Sunday Scaries 16 No-Guilt Guilty Pleasures That Make Life a Little Sweeter How to Work More Steps Into Your Workday More articles ›
As a “don’t try this at home” anecdote, last week we had an all staff retreat, and we were asked to put up away messages. I put a perfectly professional one up for outside email, but in a fit of whimsy, the internal mail triggered an away message that said “Why are you emailing? We are supposed to be paying attention to the retreat!” I figured, we were all at the retreat, so nobody would ever know. Of course, someone did email me 30 minutes before everything started, and triggered the message. Fortunately, he figured out it was an away message and thought it was funny.
Yes, me too. It’s a lifesaver. Although to be fair, Outlook announces the fact that you’ve got an OOO message going out with a big yellow banner, so it’s quite hard to miss.
Listing Results Voicemail Holiday Closure 48 Results Phone number Mobile phone Contact us Customer service
I can’t wait to connect when I return [date]. Until then, please contact [Contact Name] at [contact email] for all urgent matters.
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