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I’ve seen similar things with OOO messages where people would update them practically daily. “I’ll be away from my desk from 9-2 with intermittent emails and then on a call from 3:-3:45” and ….dude. We don’t need that much detail every day.
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First, and most importantly, let the people trying to get in touch with you know when you’ll be gone and when you’ll be returning. There’s one more date to add — when they can expect for you to return their message.
Because I used to get phone calls that defaulted to, “I need the director”, I had my out of office mail set to:
And although my colleague had mixed feelings about her own parents joining that population in Florida, she couldn't be too upset when her dad suggested flying down from Boston for a Red Sox spring training game.
An automatic response should include the date when you left, a reason (vacation, sick leave, a conference, etc) and, if possible, the date when you plan to come back. Thank your client for their email, promise to get back to it as soon as possible and apologize for the inconvenience. Also, it should be obvious that you’re out of office from the first sentence.
Rather than a number of days or vague phrasing like “this week,” giving exact dates helps prevent confusion and lets senders know when they can expect a response from you.
Mary Stein has been working as a writer and editor for Host Agency Reviews since 2016. She loves supporting travel advisors on their entrepreneurial journey and is inspired by their passion, tenacity, and creativity. Mary is also a mom, dog lover, fiction writer, hiker, and a Great British Bake Off superfan. Join 13,858 agents and sign up for our monthly newsletter to have articles written just for home-based travel agents delivered straight to your inbox! Ew, Legal Privacy Policy Blog Disclaimer (Featuring Ryan Gosling) Terms of Service If you'd like to view the site without cookies or want to know more, read our Privacy Policy.
You know that I am in habit of giving you a quick reply but this time I am facing difficulty due to the reason that I have to go to attend an annual session which is mandatory for my efficient official working. Therefore, I cannot reply to you on time. I hereby submit my apology for that. After I come back from attending the session, I will respond to all of your emails within a few days, most probably I will join you on 6-01-20XX.
I set my OoO for individual public holidays, because I know they’re not global, and I get emails from lots of different countries.
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“Hello, I am out of the office from [date] to [date] for a family vacation. I have limited access to phone and will try to reply to you upon my return. If you need any urgent information, please contact [person] at [phone number]. Happy holidays!”
I’m with you on this one. Management has access to a mansion and a townhouse in two different fabulous vacation destinations and it burns my butt every time I see an out of office from one of them (98% white men) going on about how they’ll be enjoying this perk. In the meantime, a few years back we had to eliminate free coffee at the offices because business was not good enough (it was eventually brought back after company president realized after a year that people were really pissed).
“No matter what your best intentions, you're going to get bogged down the minute you return to the office,” Sullivan says. “Don't set exact timeframes for responding to messages in your OOO. Instead, set general expectations for‘I'll respond as quickly as possible upon my return,’ giving you some leeway.”
Under “General,” scroll down to the “Vacation responder” section. Fill in your message and subject line and select the dates you’d like it to appear, then select “Vacation responder on” and then “Save Changes” to finish.
That’s what always got me! There always seemed to be an air of preemptive defensiveness? I’m definitely reading a lot into it based on other ways this person showed up in the workplace and how they treated others. Also I completely agree that some things are more important than work (!), but there was something about the way these were phrased that made me feel like ……… okay?? I know??? It just felt … performative.
Agree that part time staff was odd to include here. I have no idea if you are part time. I don’t keep track of other people’s schedules. I would find it helpful to know you aren’t available the rest of the day in case I need something sooner.