We have one key administrative assistant who works part time and I always forget — I appreciate that she sets an OOO every day because her department is very deadline driven and it helps me to remember that if I need something from them, I need to connect with her in the morning. We also have some staff who work the school year calendar and others who are year round; the OOO is so helpful in the summers!
Help your users know when to expect a response. It’s easy to show customers your team’s availability and let them know when they can get assistance from your team. You can manage their expectations by setting your office hours and expected response time.

Basically, email replies usually follow the normal pattern of writing professional emails. You may have to begin with an acknowledgment of the last email before replying the questions in the email. Each question should be answered in a separate paragraph. Home / out of office christmas holiday message sample / out of office message bank holiday sample
It was a commodities trading firm. I still barely know what they do. But, I would answer the phone, listen to whatever they said, understand not much and then I would say “lemme put you on hold” and then I would turn to the nearest person not on the phone and I’d say something dumb like “They’re calling about like…salt maybe?” And then I’d transfer to that person and they would figure out who it went to. (They all knew who was trading what that day. Nobody ever told me.)