Between now and then, I recommend escaping the summer heat with a delicious Aviation & Tonic. Here’s my recipe:
A thing my employer does is when someone leaves, they just shutoff the email. So someone goes to the trouble of writing an out of office explaining that they have retired or accepted a job somewhere else and where someone can go for help and IT just nukes the email address 24 hours after the person leaves. Then whomever was contacting them has no idea where to turn next. It is a terrible policy.
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We're talking about engagement here. Do you have a webinar clients can watch in case they miss your face or want to hear your voice? Do you have a special going for new clients or referrals? Do you have a hot new blog post you wrote just before stepping out? Tell your people to click on that!
Voicemail and phone settings while working remotely As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely. The following templates for voicemail messages are available for departments and individuals to customize and use. We appreciate everyone following a …
Select File > Automatic Replies. Select Send automatic replies.Select Only send during this time range.Choose the dates and times you'd like to set your automatic reply for.Type in a message.Select OK.
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My dad will call and leave — legit — a 5 minute voice mail where he will tell me that he has something to tell me, that it is really funny, that he can’t leave it as a voicemail because I won’t get it, or maybe I won’t find it funny, that’s fine, I don’t have to call him back, it was stupid anyway, it probably isn’t funny….. He goes through all of the stages of passive aggressive behavior before ending with “Anyway, call me back.”
The date range you're gone but more importantly . . . The day you will respond. (Pro tip: If you seriously get a ginormous volume of emails when you're away, or you're going to be gone for an extended amount of time, make sure this date is one or two days AFTER you're back from your vacation. Under promise, over deliver, do your laundry.) Alternate contact if there is an emergency. Your phone number (if you absolutely must, but I don't endorse this).
Some people keep theirs quite corporate and formal, adopting a to-the-point notification, i.e.:
If you’re a customer who has finished onboarding, and you have questions or concerns about your current database, please submit a support request through your database, or email [email protected] for assistance. You can also reach support at 888-324-8756.
Perhaps someone reached out to your marketing department regarding a press inquiry, guest post pitch, etc. You’ll want to be sure you’re ready with a response. Thanks for reaching out to NAPA marketing, someone will be in touch with you shortly. What can we help you with?
Thank you for your e-mail. I will be on leave on 26th Jan with no access to email. I will revert to you on my return on 27th Jan.
Here are some suggestions for what you should always include in your auto-reply emails when you are out of the office:
In conclusion, an eager customer trying his or her best to reach out to you is the last person you want to disappoint. Make their day special with an unexpected or quirky autoresponder email that your customers wouldn’t have thought they’d see in their inbox in a million years.
Hello! I am off for the weak on the beach, convincing myself that science is right when it says shark attacks are rare. I’ll be shore to get back to you, but your email may get swallowed by my inbox – or, you know, sharks. Please add all finished lists on the board as you would regularly and see [NAME] if you have any questions. If its pressing, send to [EMAIL]. If it’s not, and you’re just bored, here are some facts you might find interesting: ___
To make sure your email doesn’t get lost in a sea of messages please resend it on September 20th. If your message is urgent you can contact [contact’s name] on [contact’s email].
I do find the above quite amusing, but it would never fly at my place of work! lol!