There is simply no better way to engage your clients about different aspects of your brand other than using an auto-text to sufficiently keep them on the know.
When one of my colleagues is out of the office, he doesn't mess around. In fact, he's turned his auto-responses into a running series of commentary from fictional cartoon character Troy McClure.
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You probably received a number of these emails, and thus you should be familiar with the information out-of-office emails provide.
I’ll be back in the office on August 7th and if all of the stars are in alignment, I’ll respond to this email before Labor Day.
No need to go into great detail that you're traveling to seven different European countries. Simply state whether you're on vacation, at a conference, or on a business trip. This will give the sender a general idea of whether you're be checking your email while you're out. "I'm currently on vacation/at a conference/on a business trip."
So from [date] to [date], I am going to be laid out in the sun catching a tan and reading a book.
As a side note, I put a similar message on my work and cell phones, and once I didn’t change the cell message back for nearly a year. (It was my personal cell number, and only my parents ever left messages.)
You can include the range of dates that you will be away, but ultimately the sender wants to know when they can reach you again.
I think I started following that Tiktok account after this video and, if I recall correctly, the OOO writer is an SVP who is trying to reset a company culture that has very little work/life balance. I always liked it, but that background info made me love it that much more.
This isn’t about an off-key OOO message, but one where a rogue OOO message drove our department insane for a day and a half.
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If you know that you’re going to be out of office for a long time, it’s worth thinking about redirecting your clients to your colleague. Mention their name, explain what position they occupy and how they can help your client. Include a way to contact them in the form of an email address or a phone number. Just try to warn a colleague that you want to redirect your clients to them before going on a vacation.
This information will help the person reaching out to you gauge whether their message can wait for your response or if they need to contact someone else instead.
I get why that would bug the hell out of you. But on the flip side, having worked with a lot of European colleagues who do this, it’s not that they’ll have to 8 hours of work on vacation, it’s that they won’t be working at all. So if your bit isn’t done by X date, then their bit won’t get done until they return. That’s just the culture there.
It is regretted to announce to all of you that Mr. Neil Johnson who was the pioneer of our office due to cardiac arrest could not survive and met his creator. So, in condolence with his family, our office will remain closed for three days from 2-01-20XX to 04-01-20XX. During this time, all our office-related works will be postponed and you all will start working from 05-01-2020. If you have any problem and queries related to work you can contact Mr. Lewis Harris, he will answer all of your queries.
So from [date] to [date], I am going to be laid out in the sun catching a tan and reading a book.
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