5. Internal out of office reply template. An internal reply can use slightly more informal language but should not be too casual. Remember that any employee, including management, will be able to see this auto response if they email you.
“This is MY NAME [from COMPANY] calling about REASON. Call me [by DAY/TIME] at (844) 387-6962 [pause, then repeat the number very slowly] that’s eight four four… three, eight, seven… six, nine, six, two.”
.
My colleagues have this weird habit of not using out of office messages, but instead, sending all staff or all manager emails before they go on vacation letting everyone know they’re going to be gone for x amount of time. It’s really odd. I do not do this.
For immediate assistance, please contact my colleague [contact name] on [contact email/phone number] who should be able to help. Otherwise, I will respond to your email as soon as possible upon my return.
Smugness: it’s almost impossible to dodge in an OOO. London-based poet Rishi Dastidar, whose debut collection Ticker-Tape is billed as a “maximalist take on 21st Century living”, embraces this and lets his inner show-off have free rein by penning poems for his OOOs. “Yes, the tone of these poems is a little self-satisfied – but if you have to tell colleagues you are away, why not try and do it with a little style and pizzaz?” he points out, adding that it’s also one of the few mediums where you’re guaranteed an audience. Here’s how he explained he was away in France:
Hello! Thanks for getting in touch. I’m out of the office until [DATE] with limited access to email. But never fear! I’ve left you with some helpful writing tips to read and share.
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Auto Attendants easily route your calls and can be set with a holiday-specific greeting. You can choose to select a schedule adjusted for holiday hours or carry over the rules set for regular business hours.
The plan B is to send it again when they’re back though. I think there are a lot of situations where I emailed them and someone else from the start and someone else answered, or I found someone else in the 2 months span until they’re back, or did it myself, or it’s too late to help…. So it does help them avoid following up on things that don’t need following up on.
I’ll reply to your message promptly when I return. But if you require immediate assistance, please send an email to [Contact Name] at [contact email] in my absence. Out of Office Template #2 For the Person Who Likes to Keep it Friendly, But Professional
If you need any help, I'm sure that contacting anyone else in the company will also be a waste of time.
It also doesn’t help that gmail has no ability to create an OOO schedule… like why can’t I have gmail turn on the message every day at 5pm, and turn it off every morning at 8am? We have the technology!
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We do this. It’s horrible. Especially if someone is termed. They should forward the mail to someone. Nope, it just goes *poof*
Of course, managing a minute and a half response time isn’t so easily accomplished when you’re out of office, receiving hundreds of texts each hour, or shifting your attention to a different project.
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