For immediate assistance, please contact my colleague [contact name] on [contact email/phone number] who should be able to help. Otherwise, I will respond to your email as soon as possible upon my return.
Thanks for your email! I’ll be OOO from [date] to [date] and will not be accessing email during that time.
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My boss does not understand OOO and thinks I saw his email and sent the reply personally and does not understand why I didn’t answer the actual question.
I had to explain to her that the email was still there, just like a voicemail, they’d get it on their return.
Same! If I’m on vacation then I say I have no access to emails. Even if I’m just sitting on my couch all week.
There’s nothing awful or offensive about this message, but it’s also not very good. Yes, it provides the courtesy of letting the sender nominally know that you’re going to be slower than usual to respond. That’s nice. The problem is in this bit: “may be slow to respond to email.” Another popular variation: “might be slower than usual to respond.”
Hi Thanks for your email. I’ll be away from the office until [MM/DD] and will respond as soon as I can. For all support requests/needs, please reach out to [email] and one of my colleagues will be happy to assist you.
Every customer interaction is important to showcase your brand personality and auto reply messages are no different. Hence, you need to make the right use of every opportunity and convert it into a good experience. Automated reply messages help you to provide great customer experience and also sets the right expectation.
So what do good out-of-office messages look like? Here are a handful of examples that will help you craft the perfect out-of-office message:
Sample voicemail for individual’s work phone: “You have reached the voicemail for (name) at The University of Toledo. The University is closed for winter break. Please leave your name, number and a brief message after the tone, and I will return your call after New Year's Day. Thank you and happy holidays.”
Most likely, one of the last items on your to-do list before logging off for the holidays is setting your out-of-office email message.
Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.
Thank you for your email. Your message is important to (Us/Me) and (I/We) will respond as soon as possible.
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Using autoresponder emails when you are not available at the office is a part of the professional communication between business associates. That said, you should be careful about the information you are sharing in your OOO messages.
Finally, if leaving a private mobile phone feels like revealing too much, you can instruct your customers to contact you via email with the “URGENT” referenced in its subject:
I do think mine sometimes gets a little wordy because I generally have 2 to 3 people that I direct people to depending on need. But, I figure it’s less hassle than only going through one person and getting shuffled around.