Every holiday, we customize our voicemail for relevance to the theme and season. This Thanksgiving, the message is this: “Thank you for calling. We are currently closed in observance of Thanksgiving. We’re unable to attend your call today, but we promise to get back to you if you would kindly leave your name and contact details on record.
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Not a translator, but I do work in a field where bilingual offices are pretty common, and I have not done my OOO in our second language–mostly because it is a non-Latin alphabet, and I do not have the secondary keyboard installed. I’m pretty sure my voicemail is in both languages, though.
I am in [COUNTRY] [DATE] to [DATE] so email replies may be tardy due to the curvature of the earth and the sun. Thank you.
BUY and DOWNLOAD: Voicemail Recording: VM07c Hello – Our offices are currently closed. Please leave us a message so that one of our team can call you back at the earliest opportunity CODE VM07 Use Up/Down Arrow keys to increase or decrease volume. Use Up/Down Arrow keys to increase or decrease volume.
One thing that happens when you regularly send a newsletter out to tens of thousands of people is that you see a lot of automatic Out Of Office (OOO) email responses. The most common one I receive goes something like this: Hi, I’m out of the office until __ and may be slow to respond to email. If it’s an emergency, you can reach me at __ or please contact __. Thanks!
Don’t be afraid to use a pop cultural reference that the audience would recognize. Instead of bemoaning your absence, they’ll have something fun and familiar to laugh at.
We promise the world will not end while our offices are closed and encourage you cherish this time with your families and friends!
I once had a coworker who would put up OOOs for absolutely everything, and it irked me to an unreasonable level. Spending the afternoon working with a colleague on a project? OOO. Just returned from vacation and trying to catch up? OOO. A lot of meetings that day? OOO.
Mine says something along the lines of “I’m currently away from my desk, and will be back online on Monday, 7 July…” and (if it’s a longer period and not just the next working day) perhaps also something like “If your enquiry is urgent, please resend to…” so someone else can deal with it.
If you know that you’re going to be out of office for a long time, it’s worth thinking about redirecting your clients to your colleague. Mention their name, explain what position they occupy and how they can help your client. Include a way to contact them in the form of an email address or a phone number. Just try to warn a colleague that you want to redirect your clients to them before going on a vacation.
Although out of office emails are usually used when a person’s on holiday, they can also be used in a number of other circumstances.
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Thanks for your email. I’m currently out of office until mm/dd/yyyy. If you need help, email my colleague at [email protected].
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Click the Out Of Office tab, and in the Date & Time Conditions - One-off section, click + Add date range. Set a date range by clicking the date fields and then selecting a start and end date from the calendars. Set a start/finish time for the dates by clicking the time fields and then dragging the sliders horizontally to select the Hour and Minute. If you want your autoresponse to look like a human response, you can tell eDesk to delay sending this template for x minutes. Pro-tip: You can use this to prevent Amazon from detecting your message as an auto-response. Set Frequency if you want to prevent eDesk from auto-responding with the same template to every message about the same ticket. For OOO templates, it is common practice to select Autoreply every single incoming message but you can also select a frequency, for example, once every 6 hours. If you want to tell eDesk NOT to auto-respond with this template to messages from certain email addresses, enter them into the Exclude field, for example, [email protected], [email protected]. You can also exclude all email addresses from a certain domain by entering *@domain.com, for example, *@xsellco.com Tick this if you want to include the signature for the channel in the template.