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I agree about the out of office reply. Made me laugh. Given that I work a high stress job, I can always use some laughter, so I actually don’t mind it.

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I agree! I’m in HR and all I can think of when I see funny OOO’s from people is, “How big of an a$$ are you going to feel when someone emails you about needing time off for a funeral and they get this nonsense back?”
I know I’m so late on this, but my FAVORITE one I’ve ever gotten was from one of my company’s Presidents (so a very high up muckity muck type). .

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I don’t think it’s rude to do the deletion, but it’s pretty rude to not give some sort of Plan B besides “Wait until I decide I am ready to deal with you.” I’m sure it feels lovely to set up if you’ve usually got a lot of annoying people clamoring for your time on matters that aren’t nearly as urgent as they think, but to not even offer a “in case this is urgent, contact X” fig leaf just shows you don’t care.
Honestly, I like when people do this. I think it’s straightforward and it makes it clear that I still am in ownership of the problem (as opposed to wondering whether the other person has/will see it and what their timeline is).

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Hijacking this with a question- what do you do when you no longer have an co-workers to serve as an out of office contact? I find myself putting up the OOO less and less, because there’s no one left to respond to anything in my absence (beyond my supervisor who has no knowledge of how to do the tasks of my job).
I’ll be enjoying this year’s holiday season from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this isn’t time sensitive, feel free to resend this email in [MONTH] once I’m regularly checking emails again. All the best.

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The appropriate tone depends on the holiday. If you’re closing for Christmas or New Year’s, it’s safe to assume your customers expect you to be festive and maybe even humorous. Conversely, if you’re closed for Veterans’ day, your email should strike a more serious chord. Use our templates and double-check your tone before you hit send.

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  • professional voice message script

    Thanks for your email! I’ll be OOO from [date] to [date] and will not be accessing email during that time.

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    That doesn’t sound odd to me at all, depending on the company. I used to send a staff-wide note because they needed to know I would be out and they could plan accordingly if they needed anything. At my current company I wouldn’t do this, but that’s because it’s massive and I only directly work with a small team.

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    Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!

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    If your query is urgent you can contact my colleague, Rachael Farley, on [email protected] or call our office on 01325 778 786.

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    She retired shortly thereafter, and I was left with so many questions. Brain hiccup? Or did she actually think our email and phone systems were integrated somehow?

    The more information you include in your outgoing message about the colleagues who can assist in your absence, the less likely you are to interfere with ongoing projects. This will help ensure you enjoy that well-earned vacation.
    Hi, Happy holidays, and thanks for your email! I’m taking a few days off to spend time with my family and friends so I won’t be answering emails as quickly as usual.

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    Website: https://www.ringcentral.com/us/en/blog/tuesday-tip-set-up-a-custom-holiday-announcement/

    "[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
    One of the first things you want to take care of when going out of the office is to Set an Autoresponder – Auto Reply to Missed Calls & Text in addition to Email Out of Office Message How You Can Incorporate Out Of Office Auto-Replies For Missed Calls and Incoming Texts.

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The root of that question, as pointed out in this New York Times article, is that taking vacation can be a bit emotionally conflicting.

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By the way, BizzyWeb will be closed November 26-27, December 24-25 and January 1. We promise to only use professional and appropriate out-of-office messages, and to reply as soon as we are back in the office. Happy Holidays from the Hive!

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People often forget the power of an out of office message. One could even start their own language, as shown below:

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If you are unavailable and a client needs contact, a colleague’s contact information can be included. The text should also indicate when it’s appropriate to contact the alternate. Some people will indicate that the contact is for urgent matters while others may offer for consistent client care.

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