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I take advantage of the ability to send different OOO messages to internal or external addresses. Internal addresses get a couple of people to contact if it’s urgent, usually my direct report and my backup person, since between them they can cover pretty much everything I do, or at least they’ll know who can. External addresses get a more general notice: “I am temporarily out of the office. If your message is regarding the Llama Care project and requires a prompt response from our Llama Grooming Team, please make sure that [email protected] is one of the recipients of your message.” Probably not the most elegant phrasing, but we have a distribution list for this very reason. Even requests that they know only I handle are supposed to go to the LG list.

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I’ve named the conference I was attending a couple of times in my out of office. That particular conference is a big enough deal in my field that some of the people emailing me were probably also in attendance, which made it worth specifying, in addition to setting expectations about email response times and overall availability.
It’s very likely that you’ll set up an auto-reply message while you’re at a conference or any other business event. What’s more, some of your prospects will be there as well, so you should use an opportunity like that to meet them in person and strengthen that relationship. .

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My favorite OOO to set is something like this: “I’m at sea from X to Y with very limited bandwidth. I’ll reply to urgent emails as soon as possible (but there may be a delay); if you don’t hear back from me by Z, please resend you message.”
I give my folks scripts because, otherwise, I end up with long winding OOOs that talk about why they’re out but not what the writer/caller should do to get help (staff is 1/3 entry-level with varying degrees of professional office familiarity). I do not have the time to micromanage to this level, though – if I see an off-spec OOO, I send the how-to guide and remind them that they need to tell people who to call while they’re out or to mention the specific dates, but most of them have good judgment enough not to be totally inappropriate to the point I need IT to intervene.

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This might seem obvious, but make sure you clearly state and restate the dates you’ll be out of the office. Even if you put the dates in your subject line, you should also repeat them in the message body. It’s hard to over-communicate here. State exactly when you’ll be back, and whether or not you’ll be responding to calls and emails while you’re out. If you’re on the road but are responding to messages, let everyone know if you’ll be unavailable for an extended period (while on a flight, for example), if you’ll be in a different time zone, and in general, that they should expect a delay in response time. All in all, set realistic expectations and strive to be as specific as possible.
If you're anything like I am, you probably fall into team two. That doesn't leave a lot of time to get creative. But if you plan ahead, you might be able to craft some hilarity.

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I don’t do them for meetings. I do have one that I turn on every Tuesday afternoon since I don’t work Wednesdays. In our culture it’s not uncommon for people to check EMail when they’re off. I don’t do that so I need to let people know. I also put a status message up on Teams. I work with a team of 40 people and I can’t expect them all to remember when I’m there and when I’m not!

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9. Auto Reply Example with Alternative Contact Phone and Email. [Your Greeting] Thank you for your email. Unfortunately, I am out of the office until (Return Date).

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    Option 2: Get help sooner. If you answered yes to the above question, don’t wait. I have a team of competent humans who look out for me and one another. They can help you too. Work with (insert names here) accordingly. If you need help with scheduling, cut straight to my assistant.

    Have a Merry Christmas and a Happy New Year [or any variation on these salutations].
    My office has a shared vacation calendar, which I think is a more helpful way to handle this.

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    Thanks so much for your email. I took today off to [rest/relax/travel/spend time with family]. In an effort to come back fully recharged, I won’t be spending today with my phone attached to my hand. (Scary, I know.) Don’t worry, though, because I will be checking in every so often and responding to anything urgent.

    Yet, sometimes compiling the right words can be a bit daunting. You want to be polite, clear, firm, and perhaps even a little festive. Plus, it’s often a task we leave until we’re just about to run out the door for a holiday break.
    Does your business operate outside typical working hours? Let people know with a message. Thanks for your message! Craig’s is an Australian-based company, therefore you can reach us during our business hours 6 pm – 2 am EST.

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    How's that for an out-of-office message? Probably not ideal. As a working professional, emails are your lifeline. And even when you're not around to respond, you need to let senders know you're not actually ignoring them.

    3.) Bem-vindo ao John Doe AG. Nossos escritórios em Berlim estão fechados no momento devido à um feriado. Você pode nos contatar, nos dias úteis, de segunda a sexta-feira das 9h ao meio-dia e das 13:00-18:00 horas. Para informações gerais, você também pode nos enviar um e-mail em [email protected]. Muito obrigado. Te desejamos um bom dia - sua John Doe AG.
    Set a minimum delay for auto-responses. For example, if you set a minimum delay of 1, the eDesk will send the OOO template 1 minute after receiving the customer’s message. If you don’t set a minimum delay, eDesk will auto-respond immediately upon receipt of a message.

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    I’m out of town. I’m looking forward to connecting with you when I return. If you’re getting this note, it means that I’ve received your email. (Thank you!) I’ll respond to your note as soon as I can. In the meantime, here’s a list of five questions that I get asked often. I’ve included brief answers to each one below. Take a peek. You might find the answer that you’re looking for—right away! [Include brief FAQs here] I hope those FAQs were helpful. Don’t worry, though—even if your question was one of the questions listed above, I will still send a personal response to your note as quickly as I can, just to make sure that your question or problem has been completely resolved. Talk to you soon!

    If there is an emergency, please email [email protected] and someone will contact you as soon as possible.
    We are having a temporary office move soon, and our head of facilities was delighted he didn’t need to find data ports for the phones as well as the PCs ;)

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Former boss used to put an OOO for EVERYTHING. Like, “I’m doing interviews today and will reply tomorrow.” Nothing was ever on fire so it could have indeed waited until tomorrow without the OOO – people probably wouldn’t have noticed.

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I don’t know what to say these days – I’m still working from home so “out of the office” doesn’t sound right any more, but ‘off work’ seems like too much? I’m probably way overthinking it but I’ve felt stuck every time I need to write one lately.

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Many in the MIT community will be taking vacation around the holidays and new year. If you’re in that group, you’ll want to set up automatic replies for your email and MITvoip phone. You can do this at work or at home. Read on for basic information and tips about auto-replies. Step-by-step instructions are available through the links provided.

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