Dear [Customer name] Our store will be closed from [date] to [date] for Thanksgiving. We are assure you all of your emails will be answered once we are back on [date]. Kind regards, [Name/signature]
For example, if you don’t clearly state the dates you’ll be gone, your office coworkers and clients might send you multiple emails, clogging your inbox and making it difficult for you to catch up when you're back. And if you don’t include the name and contact information in your outgoing message for the coworkers who can help in your absence, your well-earned vacation time might get in the way of ongoing projects at the company.
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If your message is urgent, fear not — we’ll get it addressed. Try doing one of two things: Send me an email at [email protected]. Just kidding. That’s not a real email address. Reach out to my manager at [email protected] in my absence.
Thanks so much for reaching out. I’m currently attending the [conference/event name] from [date] to [date] and will have limited access to email during this time.
What we need in our work communication is not more professional politeness or less formal, chat-based messaging applications like Slack. We need honesty. The problem is that we’ve conditioned ourselves to see honesty as self-indulgent or disrespectful. I’d argue the opposite is true. Honesty, even if it’s a bit more inconvenient for all parties in the moment, pays dividends later. It builds trust. When my partner Anne Helen Petersen and I were interviewing people for our forthcoming book on remote work, a frequent lament from both middle managers and workers was that they didn’t feel like they knew how to succeed in their jobs; that they were guessing what their superiors and coworkers wanted and, even when they asked, they didn’t quite trust the responses they got back.
I don’t think OP meant condescending to the person’s teammates so much as condescending to the reader. The person over-explains each option and I can see how it would read as ‘wow, you are really dumb and obviously need some handholding to figure out simple decision-making!’ That likely wasn’t the intent, I understand, but I get why people might take it that way.
Feel free to share some examples of auto-reply messages that you have used or such that you’ve received. Include those in the comments below, and we can have a chat.
Thanks for your email. I’m currently on holiday with my family for the first time in what seems like forever. For urgent matters, [NAME] will help you. She doesn’t have a cape, but she is basically Superwoman. See you real soon.
Listen, who doesn’t love a little furry animal friend? If you want to put a smile on your colleague’s face then why not include a cute little GIF or photograph of some adorable animals. Go on, brighten their day.
Read our guide to setting up email on a Mac, iPhone and iPad here. Plus how to send email attachments in Mail on iPhone.
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
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I think in an industry/company culture where that kind of responsiveness is expected/normal, that makes a lot of sense!
How about warning people of what’s to come? Take a look at an example you can use below.
After X enjoyable years, I do not work at [company] any more. Please contact [insert name and email] for enquiries relating to [subjects], or myself at [email] for personal matters.
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Before each holiday or irregular business day that your office will be closed, follow this checklist to ensure your excellent customer service continues and your business remains safe throughout the closure.