(Obviously, it wouldn’t fly in all cultures, but I do think this should be more normalised.)
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It’s really only meant as a courtesy but if your culture is different I can see where it’s eye-roll y.
Others like to take the opportunity to inject a little personality and make the reader smile, like our very own Rachael’s summertime out-of-office:
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If your message is unclear or incomplete, it can create a negative impression on your customers when you are away. For example, if your message does not clearly state what dates you will be unavailable, your clients and co-workers are likely to fill up your inbox with messages, making it difficult for you to catch up when you are back. Failure to include the contact information of the person they can contact in your absence can affect your ongoing projects.
I’ve only seen it used for certain roles – usually admin-type ones – where people are fielding a significant amount of requests, so the potential vacation backlog could become prohibative and discourage people from taking time off.
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I worked with a guy years ago who would update his voicemail greeting literally every time he left the office.
I work at an animal shelter and I have included a picture of an adoptable pet when I’m on vacation – I don’t know if that comes across as annoying or not, what do you think? Basically, it’s “I’m out until X and I’ll return your message when I get back. In the meantime, take a look at Fluffiekins here (picture, link to bio). Will she be adopted before I return?”
Whether you’re off sick, away on training or somewhere blissfully sunny, you’ll need to set-up your ‘Out of Office’ auto-reply. Most people tend to go with the boring and basic formula of apologies and redirection to someone else who might be able to help. We’ve scoured the internet and gathered 10 of our favourite responses. After reading these, you might rethink your own!
As part of the festivities, the company will reimburse all employees the price of two drinks during the party. Please submit your drink expenses using this form to People Operations by Wednesday, December 30th. In addition, People Operations has planned a fun night full of games, challenges, and cocktail lessons that are sure to get you excited for the holidays.
6. Suggest Contacting Your Colleague. Rather than providing alternative contact details, you can encourage your users to reach out a colleague. Hey (specify the Name field id)
It is absolutely no one’s business why you are out! “Extended leave” is more than sufficient.
When I’m out for a day or longer, I like to schedule my out of office message to run all the way up until the start time of my day when I return, since we have people who start emailing three hours or earlier before I even get to my desk. If it’s a Monday and I’ve been out for two weeks and they’re emailing me at 6:30am my time, I want people to know that I’ve been out and will be wading through my inbox and might not answer them right away at 10:01 their time like I typically would.
The above automated messages do not sound assuring as the time is not specified in terms of hours, days, or week. Here is a good example that businesses can follow to deliver effective customer service communication.