Thank you for your email. I am out of the office in observance of [holiday] with limited access to email and will return on [date]. Your message is very important to me, and I will respond as soon as possible. If you need immediate access, please contact [number].
I am currently on my annual leave and will return to the office on *date*. If your request is urgent, please contact my colleague *name* at *email* or *phone*.
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One thing that really bothers me in out of office messages is “contact my supervisor” without listing the supervisor’s name. I work in a company with 4 large service departments, and each department is broken into multiple smaller teams. I don’t have a great grasp on who is on or who leads which smaller team, and we don’t have an org chart with that much detail readily available. If you’re saying to contact someone, I think you should always include the person’s name and contact information, not just “my supervisor”, “one of my team members”, etc. !
So what makes a good automated response that will give you the reassurance you need to keep your work email under control so that you can truly enjoy your holiday?
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
A Christmas closure email is an email sent to the staff stating that the office, institution, etc. will be closed for the Christmas holidays. It can be one that a store will send to customers as well.
I agree. I think this one is way too long and comes off as trying to be too cute.
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Sorry I missed you. I’ll be out of the office and slow to respond until after the break.
According to American Express, “Six in ten customers feel that companies meet their service expectations”. Customers look for faster resolution and rely on the expectations that businesses set with queue time for evaluating their service quality.
I find it rude because if I emailed them, it might be an FYI but requiring no action. If they just delete it, they might then be confused about project status later. I would be annoyed to have to re-send a message after the fact because they don’t think ANY email during their time off has value.
Hopefully they drop it because it doesn’t seem appropriate. If they don’t, I’d suggest something like Today is National Pirate Day, today is John Lennon birthday under your signature. It’s a fun random fact without being offensive and easy enough to do. Yet also a pain in the ass of course; )
Hello, and thanks for your email! If you’re getting this message, it means I’m taking my annual two-week creative sabbatical—working on personal projects that inspire me, so that I can return to work full of fresh ideas for my clients, like you! I’ll respond to your note once I return to the office on [DATE]. In the meantime, here’s a question: What inspires you? Do that, today.
There ought to be a word - and perhaps there is, in German - for the mix of feelings that accompanies composing and activating a holiday out-of-office message. There's smugness, of course, and a gratifying sense of laying down one's virtual tools after a horribly long shift. But for many of us, these nice feelings are tempered by the knowledge that in two weeks, refreshed but depressed, we will have to trawl through hundreds of emails, many of which will be conference room notifications for meetings about crises that have passed.
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Dear [Customer name] Our store will be closed from [date] to [date] for Thanksgiving. We are assure you all of your emails will be answered once we are back on [date]. Kind regards, [Name/signature]
Thank you for your message. I am currently out of the office, with no email access. I will be returning on (Date of Return).