I had a colleague who simply never answered her phone or set up her voicemail. She still listed the number on her business card and email .sig, she just never answered or checked voicemail. When she took a new job another colleague inherited her phone number and when he went to set up his voicemail there were basically eight years’ worth of messages left for her that he had to delete.
COVID-19 Floating Holidays — Three new COVID-19 floating holidays have been granted to all full-time staff members who are eligible for floating holidays and who are employed as of the effective date of November 23, 2020 and all part-time exempt and non-exempt benefits eligible staff employed as of the same date. These additional days are available for use from November 23, 2020 through December 31, 2021.
.
Yes, I do like that option. I can either redirect off the cuff, or if the message isn’t urgent, delay delivery so they get it after they get back.
The hours in your signature is a great idea! I’m about to have a non-standard work schedule to accommodate medical appointments. Totally stealing this idea!
By bringing some automation into the process, you not only ensure that your staff is leaving vacation email messages that cover what’s needed, but you’re also eliminating the possibility that team members will forget to turn them on.
Depending on the type of holiday, you can create specific templates for various holidays such as Christmas Thanksgiving, New Year etc.:
Also, IMO, it’s putting the burden of knowing and managing your schedule on the other person. You expect them to be paying enough attention to you to remember when you come back and to resend their request. That’s not reasonable.
Usually, you have the option ready, and all you have to do is go to your email settings. Once you are there, you will see something like Automatic Replies, or even Out of office AutoReply, as it is with Gmail:
The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point. The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances
I do think mine sometimes gets a little wordy because I generally have 2 to 3 people that I direct people to depending on need. But, I figure it’s less hassle than only going through one person and getting shuffled around.
Whatever style you may adopt, it’s still useful to know that some of the general rules apply to all instances: Stay consistent with the preferred communication style, particularly if you go for more creative options Double check for grammar and typos, as your template will be sent to many addresses Do not overdo it in terms of using unconventional style, particularly if you are not sure that it will fall on right ears with some of your customers Wrap-up
I’ve started going really, really simple on OOO messages – literally just “I’ll be out of the office until ___, please contact ___ for questions about ____”
I have nothing against part-time staff. But, if they only work until 4 PM until 5 PM, then the OOTO replies aren’t as helpful. If we had staff that only worked on certain days, then knowing that it may be more than one business day before a reply would be useful.
A few days ago, we introduced you to our brand new Social module[1]. It is a platform within Vtiger CRM that allows you to manage ...
Three Holidays. The end of the year brings a special gift: Three holidays give our spirits a lift. Thanksgiving, (Christmas/Hannukah/Other holiday) and New Year’s, too, May they bring lots of joy and pleasure to you. Happy Holidays! By Joanna Fuchs. Here's more holiday poetry, in a holiday message for cards, to send to people you care about.
Previously, in our Vtiger Application Platform (VTAP) blog series, we discussed how to customize the Vtiger interface and bring in custom buttons and widgets to ...
World War I – known at the time as “The Great War” - officially ended when the Treaty of Versailles was signed on June 28, 1919, in the Palace of Versailles outside the town of Versailles, France. However, fighting ceased seven months earlier when an armistice, or temporary cessation of hostilities, between the Allied nations and Germany went into effect on the eleventh hour of the eleventh day of the eleventh month. For that reason, November 11, 1918, is generally regarded as the end of “the war to end all wars.”