Set your out of office messages and determine who monitors division and department messages.
Q. Will administrative offices be open, in case there is some type of emergency during winter break?
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I say “I am out of the office without access to email” to avoid the expectation that I’ll check on vacation. With a contact for anything urgent given.
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Once the person reaching out to you realizes you’re gone, they may panic if they have a legitimate need for immediate support. The best way to avoid this is to let your callers (and emailers) know how to find the appropriate help.
The email I send out always says something along the lines of “I’ll be away Thursday and Friday, so if you need anything from me, please let me know before noon on Wednesday. Thanks!”
8. Didn’t get the gift you wanted? Is it possible to sell Christmas gifts after Christmas has ended? As it turns out, it is. You just need to focus on a different audience.
I had a colleague that managed to set up a rule for an OOO that would only get sent if you cc’d or bcc’d him, which basically said that all those cc mails would get automatically put in a separate folder and he may or may not ever read them – may the odds be ever in your favor basically.
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I worked in a call center for Big-Evil-Bank for five years, and every new manager would have a different OOO policy/pet peeve that they would require phone-miners to follow. In particular, the memory of the six month period where we were forced to put an OOO up if we left our desk for so much as ONE HOUR smacked me in the face when I saw question. That was by far the worst/strangest/most tedious OOO policy I have ever been forced to follow.
While you certainly don’t want to go on and on in your message, there is an opportunity to engage or educate while you’re away. Here are a few options to potentially include.
Personally, I’d get a kick out of it, but I wouldn’t do something like that myself.
It’s so much easier for everyone to have an OoO that says “I’m gone- please contact PaperClipSortingTeam ‘at’ spacelyspacesprockets for help while I’m out.
Setting your out of office may be different depending on the email provider you use. But whether you’re on Outlook, Gmail, or another platform, it should be a relatively straightforward process.
23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
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