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The only thing that isn’t boilerplate in mine is the inclusion of “But what if I have a word emergency?” before the who to contact stuff. I removed it at one point and people asked me to put it back in because it made them smile. And yep, we’re writers so the only emergencies we deal with are ones related to words.
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We had someone today that sent an inquiry about something (this person is not a client, more of an outside business partner). Dude sent, within about an hour and a half time frame, 7 emails. Calling out one person on the DL multiple times within a half hour, then proceeding to call out the rest of the DLs (ALL in the original copy list) to try to get an answer to his question.
Braden also recommends using HubSpot's out-of-office email generator to create your OOO message.
I think this is great. A little too long, but it would work well as an internal reply in a large office with the right kinda culture. I’m imagining how useful it would be in my previous office with 300+ people that always had some “fire” or another to put out. I also appreciate how it protects the sender’s time off–at no point does it say “ok, fine. contact me.”
I’ve had several co-workers over the years use “at my earliest convenience” and it’s always rubbed me the wrong way. It just sounds kind of dismissive like, “I don’t care when you need it, I’ll get to it when I get to it.”
Dear Customer, Please note that all company offices will be closed from [date]. We will reopen on [date] We wish you the best holiday. Regards, [Company name]
If you require immediate assistance, please email [email protected] in my absence. Thanks.
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So, because I want you to be able to enjoy your time off, I’ve put together these two email templates to help you make it abundantly clear that you’re not around for the next 24 hours.
I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
You are hereby informed that a large number of our company workers are going to take their days off due to extreme weather conditions prevailing in the city. Due to this, there would be much difficulty in coming and going so it is a mutual decision from the heads of our office to make it closed from 25-12-20XX to 02-01-20XX. This temporary closure will result in delayed answers to your queries, so these will be answered right after the opening of our office. All the delays are regretted.
I will find a few moments of holiday bliss once they watch Elf for the seventh time this month. I’ll seize the quiet to check my email once a day. I will only respond to urgent matters but will reply to all emails upon my return.
Thank you for your e-mail. I will be on leave on 26th Jan with no access to email. I will revert to you on my return on 27th Jan.
Lead generation emails are the best when it comes to driving sales and promoting your content. Here’s an example template to inspire you:
During this period I will have limited access to my email. For immediate assistance please contact me on my cell phone at (your cell phone number). Best Regards, [Your Name] Example 2: …
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