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Note that the poaching email does not have any other contact details other than the leaver's - this is to try and funnel all enquiries to the leaver as part of the poaching plan! More tips here.

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It’s summer, and you’re probably gearing up to take some time off work – including tying up loose ends, putting some final touches on projects, and figuring out the process of delegating. So many factors go into making sure you can actually disconnect, relax, and recharge over your planned vacation.
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Our sales and administration offices will be closed from 21st December until 2nd January 2019 ...
I wrote the above comment off the top of my head. I wish I had time to rewrite and edit it. I would have changed “their goldfish” to “a spider they accidentally stepped on”, and would have added more detail to the story of the sister’s death (e.g. “her Pomeranian yapping” rather than the less descriptive “her dog barking”). Unfortunately, I could not do the thorough writing job required for that comment because someone close to me recently … – The person whose out of office advertised his gig on the weekend, for anyone in travelling to [city] – The people in a certain department who have taken to saying things like “if you really need to contact me, call 000-YYY-XXXX where Y is the square root of [insert numbers] and X is the year plutonium was discovered.” – The ones where people have an auto response saying they only check their emails once a day between 1-2pm – “I’m on research leave and I may be slow to reply.” (Whereby it is guaranteed they will reply immediately, because academics do not *really* take breaks).

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It’s like telling your bank before you leave the country; overlooking it can cause communication issues.
I want to be clear that I don’t think OOO responders are the solution to the larger problems of worker inequality or the broad American cultural attitudes that celebrate and encourage overwork. That would be silly. The big remedies for what ails modern work will likely require workers organizing and employers recognizing and granting protections. Large companies will have to stop prioritizing shareholder at the expense of their workers. I’m aware how unlikely this feels in practice and how a thoughtful auto reply email feels like applying a band-aid on a gunshot wound. I get it.

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Don’t leave messages that come in outside of business hours hanging. Instead, let them know when they can expect a response. You’ve reached Maggie at HealthCorps. Our business hours are 8-5 EST and I am currently OOO. I will get back to you within the next business day, thanks!

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I’ve mentioned this before, but I’m really tired of the ones that are basically “I’m in a meeting for an hour and I’ll check my messages when I return.”

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    Ann Handley is one of the renowned digital marketers who is also known for her sense of humor. In the below auto-response, she has sprinkled some clever creativity, personalization, and warmth instead of the two-line cold replies that we see almost everywhere. This can surely be an inspiration for anyone willing to catch the reader’s attention and make them smile even while away.

    I do think mine sometimes gets a little wordy because I generally have 2 to 3 people that I direct people to depending on need. But, I figure it’s less hassle than only going through one person and getting shuffled around.
    Oh gosh. You’ve just reminded me that I was supposed to change my VM before every vacation or holiday at my old job. Something I completely forgot to do after the first year. Whoops!

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    Thanks for your email. I’m on vacation. On the couch. Eating chips. And bingeing Stranger Things for the eighth time (don’t tell anyone).

    My immediate team does this with calendar invites for our scheduled PTO (set to “Show As Free”), and I actually find it really helpful. I certainly wouldn’t want to get an email from dozens of people that I may or may not need to get in touch with, but if I am quickly looking at my calendar to set up time with my team, it’s helpful to have a reminder of who is out and who is not. I definitely wouldn’t remember if my teammates sent an email or a chat. I’ll invite relevant coworkers to an event called “Applesauced on PTO” that shows up as free on their calendar, and make a separate event for myself to be marked out of office in the system
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    If you’re a customer who has finished onboarding, and you have questions or concerns about your current database, please submit a support request through your database, or email [email protected] for assistance. You can also reach support at 888-324-8756.

    Here are five ways to help prepare your business and your clients for your vacation or time off. Schedule your absence ahead of time. Set the expectations with clients. Send a “last call” email the week before you leave. Don't take on new clients or tasks right before you leave. Stand your ground when you are gone.
    https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/

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    Ryan Reynolds (of Deadpool fame) doesn't just act. But you probably knew that. Why? Because he has some wildly funny out of office replies that went viral after he and good ol' Jimmy Fallon invited viewers to send Ryan an email.

    Oh my gosh, yes! This also drives me crazy. The game of emailing 15 people because they are all out and pointing to each other as their back up. Infuriating.
    6.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays. Exact opening times can be found on our website at www.johndoe.de. We thank you for your confidence and wish you and your loved ones happy holidays and a happy new year.

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There is no one right day (or way!) to send a letter to a customer. However, holidays and special occasions can be a great opportunity for your business to reach out. Holiday letters are an excellent way to keep customers up-to-date, send out promotions, and show customers you care.

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Something like, “I will not have access to email while I am out and will get back to you when I return. If your issue is urgent, please resend your email after X date,” would be… more polite, I guess.

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If you have plans to be out of the office for a period of time, then setting your out-of-office email message is a must. The last thing you want to do is upset clients, coworkers, or vendors by going dark with no explanation.

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In the meantime, please feel free to enjoy the latest post from our blog. It has all of the information you need to integrate a cloud-connected service with your smart home device (plus a definitive guide on how our product can help).

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