Have a Merry Christmas and a Happy New Year [or any variation on these salutations].
Let’s say you’re a CFO headed to Cancun for your annual vacation. You write an OOO message that contains: The dates of your departure and return Contact information for a colleague that will be available in your absence Some details about your destination
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But this absence of basic travel cybersecurity is a problem. Email is the number one threat vector for socially engineered attacks. An automatic reply message not only sends the information to designated contacts, but it also bounces back to people who send phishing emails. Threat actors use any details found in OOO messages to craft targeted social engineering messages. Well-targeted messages build trust that threat actors take advantage of.
I have gotten weird pushback on this that people are offended that I would say I am out for religious observance, as if it somehow implies that my reason for being out of the office is more important (or inviolable) than theirs. I don’t even know what to do with that.
i’m just waiting for the inevitable “Believe it or not, ___ isn’t at work. where could i beeee?” a la Seinfeld
How about warning people of what’s to come? Take a look at an example you can use below.
She definitely had an excessive ego, and she was also a narcissist who loved to micromanage so it was a really toxic place under her. We used to love it when she went on vacation because the office was quiet, calm, and drama-free.
Hello! Our office will remain closed from [date] to [date] for [holiday]. We promise to answer all emails as soon as we return to the office. Thank you!
Check out how easy it is to set up this essential process with your email account in this video I’ve posted to my YouTube channel.
The plan B is to send it again when they’re back though. I think there are a lot of situations where I emailed them and someone else from the start and someone else answered, or I found someone else in the 2 months span until they’re back, or did it myself, or it’s too late to help…. So it does help them avoid following up on things that don’t need following up on.
On the funnier side, my vacations tend to be trips to either see my favorite band in far flung places or going to conventions for my hobby, so for a while I added a checklist at the end of my OOO that said:
While creating auto responding emails it is vital to focus on the tone and language. It means:
It is no secret that social media now plays a prominent role in helping a company remain competitive in an increasingly digital corporate environment. You ...
If you are eligible for winter break but are required to work because you provide an essential service, your supervisor will notify you well in advance.
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Some people can try to contact you again and again if they think you might be available at some time. If your colleagues know that they are on a personal vacation, they are less likely to attempt to contact you. The details of the person who can assist the caller when you are not available.